Client Service Representative
Found in: Talent SG C2 - 2 weeks ago
The Role
Capable of performing all the duties of Client Service Assistant. Assists immediate reporting officer in the training and orientation of new staff at the various job tasks. Assists other clerical staff in resolution of problems. Able to take charge and perform tasks of any of the business office when need arises. Performs special assignments i.e. clerical duties at health screening project sites. Any other duties as assigned from time to time by management.
Key accountabilities
Accuracy and speed of collation of reports/invoices. Quantity, speed and accuracy of Departmental Order Entry/opening or sorting samples/labelling of samples. Answering queries / follow-up with clinic. Accuracy of collection of payment. Competency of staff in requirements of the section. Level of stock should be sufficient without overstocking. Checking of documents.
Qualifications & Experience
Completed GCE “N” Level / GCE “O” Level/ ITE or has sufficient combination of education and experience. Fluent English reading and writing skills required.
Additional Information
At least 1 year of clerical or customer service experience from medical laboratory, proficient in at least one major area in the laboratory Client Service or outstanding job performance. Computer literacy e.g. Microsoft Office-
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