Manager, People Operations

3 months ago

Singapur, Singapore WeWork Full time

About Us 

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About The Opportunity

The WeWork People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Our team provides consistent service and support across people process, operations, and program management. Our global team is both a strategic partner and hands-on team focused on gathering business requirements, optimize, and implement people processes as we launch or enhance some of the most complex operations around the world.

What you’ll do (Responsibilities):

Work cross functionally and with CoEs on enhancements, projects and opportunities

Able to effectively monitor and govern compliance standards for the respective country or region

Assist with day-to-day operations of the People team, supporting People Partners (HRBPs) with personnel transactions, coordination, and administration

Govern the completion of onboarding tasks, including accurate submission of personal information, contact information and policy acknowledgments post-Day 1

Manage employee lifecycle (hire to retire) transaction in our HCM, Workday

Case Management: manage cases for dedicated people operations tickets (People Helpdesk) and direct to the appropriate teams with guidance 

Support employee separation business processes for voluntary and involuntary terminations including separation agreement preparation and documentation 

Audit and maintenance of employee personnel files for auditing (Workday, Salesforce), including Offer Letter/Employment Agreements, Performance Management summaries, and any other pertinent information

Comfortable working alongside other functions to develop and enhance processes 

Demonstrates an understanding of the end-to-end Benefits landscape in each country in region

Support the benefits administrator with onboarding, enrollment process and benefits administration (including but not limited to invoicing, vendor management, cost, renewal processing, etc)

Familiarity with labor legislation, practices and compliance requirements across countries in region

 Additional Responsibilities:

Local language support for document translation 

HR Policy Q&A

General Business Reporting (e.g., New Hires)

Regular employee data audits

Document Management / Retrieval

Compliance and Legal Inquiry

About You

Bachelor’s degree in Business Administration, Human Resources, or a related field is required.

At least 5+ years of general HR operations experience or HR generalist experience.

Familiarity with operating in multiple South East Asia countries 

People systems experience, including reporting capabilities (Workday experience a plus)

Solid Excel skills that show proficiency in pivot tables, v-lookups and charts.

Proactive and able to organize and prioritize with limited guidance; work independently or within teams, and meet deadlines

Exceptional attention to detail and solid time management

A welcoming and helpful attitude with high level of creativity, flexibility and openness to change

Ability to work cross functionally in a global business

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