System Analyst

3 weeks ago

Singapur, Singapore CEVA Logistics Full time

YOUR ROLE

At CEVA Lead Logistics (CLL), we provide customers with outstanding Visibility and Control across their entire Supply Chain. Our operations teams located across the globe in our 6 Control Towers provide services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing performance and freight cost. Perform in-depth and complex analysis as it relates to software, processes or design for project planning requirements analysis, software testing, or end-user training activities for business applications to provide functional and/or business process leadership to the IT organization.

WHAT ARE YOU GOING TO DO?

Provide first level IT Support to internal and external stakeholders. Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, business process excellence, and other teams as appropriate. Maintain training materials, work instructions and conduct training with appropriate team(s), as required. Setup and maintenance of master data in CLL operational systems, such as user data, locations (origin / destination), routes / paths and other logistics master data Support master data gathering for new customer implementations and/or scope extensions Identify, log, and escalate as appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes. Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resolution occurs. Perform other duties, which may include operational assignments, as required.

WHAT ARE WE LOOKING FOR?

Essential Skillsets:

Bachelor’s degree or comparable work experience in supply chain / logistics or in an IT support function. Minimum 1 - 2 years’ experience in IT user support and / or application setup and maintenance (configuration, master data maintenance etc.), ideally in a supply chain or logistics environment. Technical and business analytical skills. Advanced knowledge on MS Office suite (Excel, Word, PowerPoint). First experience with operational processes in transportation or supply chain / logistics / warehousing processes. Ability to successfully multi-task and establish appropriate priorities with excellent follow-up skills. Self-motivated personality, showing a positive & professional attitude in stressful environments. Interface effectively with customers or other stakeholders; effectively contribute as a team player. Possess excellent verbal and written communication skills. Fluency in English (both written and spoken) mandatory. Willingness to occasionally support work schedules outside of standard business hours (evenings / weekends), e.g. in case of system releases, product launches or project go-lives.

Desirable Skillsets:

Experience with process documentation and preparing / providing trainings to larger groups. Knowledge of SQL. Experience in customer facing projects in a supporting role. Experience in data analysis. Experience in ERP systems include but are not limited to SAP, Blue Yonder, Infornexus etc.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

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