Executive, Systems
Found in: Talent SG C2 - 7 days ago
The Role
Working as part of the Systems & Process Analyst (Ops system) team
Key accountabilities
Business Analyst scope:
Work with end users to propose / and review business processes involving Ops IT system to ensure optimal workflow and ease of use. Analyse IT issues raised for business process review to improve / mitigate existing IT system issuesSystem Analyst scope:
Work with end users to improve systems function / feature designs for existing and new Ops IT system. Analyze and troubleshoot software issues, identify root causes with IT vendor and implement rectifications / solutions. Handle level 1 / 2 support for Ops IT systems assigned.Data Analyst scope:
Interpret and analyze data for Ops IT system improvementOthers:
Assist to develop and maintain documentation such as user manuals, training . IT systems assigned includes but not limited to: Primary: Plexus, eOrder, eResults, RPA, Tunas,Liaison: CMS, MH360, CRM, Webchat, chatbot
Qualifications & Experience
Relevant Degree Education Preferably (candidate with no experience in the below are welcome to apply as well) Business process / IT related experienceWith background in healthcare or IT-
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