Client Services Manager

4 weeks ago


Singapur, Singapore Aon Full time

Assistant Manager, Employee Benefits

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients’ selected insurer/program Understand and stay current on each client’s business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs Stay abreast with the insurance markets development Conduct Pre-renewal and/or renewals meetings with clients Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program Handling of enquiries from both HR and employees Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned Ensure prompt premium payment by clients/accounts that are assigned Taking on any ad-hoc assignments

Skills and experience that will lead to success

Degree or Diploma from a recognised university or polytechnic Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS 5 years or more in the related experience Analytical, critical thinking and decision making Effective collaboration across departments and organization Ability to work under pressure and manage deadlines Positive, influencing and willing to embrace change Alignment to departmental and organizational vision and goals Self-directed growth and development Strong interpersonal and presentation skills will be an advantage Good skills on MS systems including Word, Excel, Powerpoint required

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working



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