Customer Service and Ticketing Officer
4 months ago
The Offer
- Fantastic work culture
- Leadership Role
- Flexible working options
The Job
Your responsibilities will include:
- Greet guests warmly upon arrival and provide information about facilities, services, and safety rules.
- Handle registration and ticket sales, ensuring all participants have signed appropriate waivers and received wristbands for entry.
- Process transactions using cash registers and digital payment systems, including handling cash and giving correct change.
- Answer telephone inquiries, providing information on pricing, party bookings, and general inquiries.
- Maintain cleanliness and organization at the counter area and ensure all brochures and flyers are well-stocked and displayed.
- Coordinate with party planners or hosts to check-in groups efficiently and distribute necessary party materials.
- Monitor and manage inventory of tickets, wristbands, and other necessary supplies.
- Ensure compliance with safety regulations and maintain a safe environment for all guests.
- Assist in resolving any customer complaints or issues that arise at the counter.
- Provide general support and information to staff and visitors to ensure a smooth operation of the playground.
The Profile
- You have at least 1 year experience within a B2C Sales role, ideally within the Education, Media & Entertainment and Toys & Children's Products industry.
- You have working knowledge of interpersonal, communication and customer service
- You are a strong team player who can manage multiple stakeholders
- You pay strong attention to detail and deliver work that is of a high standard
- You possess strong analytical skills and are comfortable dealing with numerical data
The Employer
Our client is a mega indoor drive-play academy and playground featuring multiple Singapore icons including the Merlion, Gardens by the Bay and Changi Airport
-
Customer Service and Ticketing Officer
4 months ago
Singapur, Singapore VroomTown Driving City Full timeLocated in Marina Square, VroomTown™ is a mega indoor drive-play academy and playground featuring multiple Singapore icons including the Merlion, Gardens by the Bay and Changi Airport!The realistic city driving experience also includes traffic lights & rules, a large indoor playground and a drive-through for kids!The RoleYour responsibilities will...
-
Guest Service Agent
2 weeks ago
Singapur, Singapore Marina Bay Sands Full timeJob Title: Guest Service Agent – Ticketing, Box OfficeJob Summary:We are seeking a highly skilled Guest Service Agent to join our Box Office team at Marina Bay Sands. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless ticketing experience, and contributing to the overall...
-
Guest Service Agent – Ticketing, Box Office
4 months ago
Singapur, Singapore Marina Bay Sands Full timeJOB SCOPE Summary of Job Responsibilities This position is under the Box Office team, as part of Entertainment department. The Box Office team provides ticket sales services and operational support for Marina Bay Sands attractions and events. This includes ticket sales for ArtScience Museum, Skypark, Sampan, Digital Light Cavas and performances at...
-
Box Office Ticketing Associate
3 weeks ago
Singapur, Singapore Marina Bay Sands Full timeJob SummaryThis role is part of the Box Office team within the Entertainment department at Marina Bay Sands. The team provides ticket sales services and operational support for various attractions and events.Key ResponsibilitiesDeliver exceptional customer service to guestsProcess ticket sales transactions efficiently and accurately using computer-based...
-
Guest Service Agent
2 days ago
Singapur, Singapore Marina Bay Sands Full timeJob SummaryThis role is part of the Box Office team within the Entertainment department at Marina Bay Sands. The team provides ticket sales services and operational support for various attractions and events.Key ResponsibilitiesProvide exceptional customer service to guestsProcess ticket sales transactions quickly and accurately using a computer-based...
-
Ticketing Officer cum Cashier
1 week ago
Singapur, Singapore SEARCH INDEX PTE. LTD. Full timeJob Title: Ticketing Officer cum CashierWe are seeking a highly skilled and experienced Ticketing Officer cum Cashier to join our team at SEARCH INDEX PTE. LTD.Roles and Responsibilities:Provide exceptional customer service and handle cash transactions with accuracy and efficiency.Operate ticketing systems and manage inventory with precision.Work rotating...
-
Guest Service Representative
2 weeks ago
Singapur, Singapore Marina Bay Sands Full timeJob SummaryThis role is part of the Box Office team within the Entertainment department at Marina Bay Sands. The team provides ticket sales services and operational support for various attractions and events.Key ResponsibilitiesProcess ticket sales transactions efficiently and accurately using the computer-based ticketing system.Provide excellent customer...
-
Ticketing Operations Coordinator
3 weeks ago
Singapur, Singapore Marina Bay Sands Full time{"Job Title": "Ticketing Intern", "Job Description": "Job OverviewAs a Ticketing Intern at Marina Bay Sands, you will have the opportunity to gain hands-on experience in ticketing operations, client services, and box office management.Key ResponsibilitiesAssist the Ticketing Operations Manager in liaising with internal stakeholders to ensure seamless...
-
Customer Engagement and Ticketing Executive
5 days ago
Singapur, Singapore Snaphunt Full timeJoin Our Team in a Unique Indoor Entertainment VenueVibrant and engaging work atmosphereOpportunity for growth and leadershipFlexible scheduling optionsPosition OverviewWe are seeking a motivated and friendly individual to become a part of our team as a Customer Service and Ticketing Officer at an innovative indoor entertainment facility. In this role, you...
-
Singapur, Singapore Snaphunt Full timeJoin Our Team in a Unique Indoor Entertainment VenueVibrant and engaging workplaceOpportunity for growth and leadershipFlexible scheduling optionsPosition OverviewWe are seeking a motivated and friendly individual to become a part of our team as a Customer Service and Ticketing Officer at an extraordinary indoor play and drive academy. In this role, you will...
-
Casual Labour
4 months ago
Singapur, Singapore Marina Bay Sands Full timeThis position is under the Box Office team, as part of Entertainment department. The Box Office team provides ticket sales services and operational support for Marina Bay Sands attractions and events. This includes ticket sales for ArtScience Museum, performances at Sands Theatre, and other ad hoc events. Job Description Attend to walk-up ticket...
-
Ticketing Operations Assistant
3 days ago
Singapur, Singapore Marina Bay Sands Full timeJob Title: Ticketing InternJob Summary:We are seeking a highly motivated and detail-oriented Ticketing Intern to join our team at Marina Bay Sands. As a Ticketing Intern, you will be responsible for assisting in the day-to-day operations of our ticketing system, providing excellent customer service, and supporting our internal stakeholders.Key...
-
Customer Service Officer
6 months ago
Singapur, Singapore TransitLink Full timeResponsibilities:Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges Requirements: Minimum GCE N or O LevelCustomer service mindsetGood communication skills and pleasant dispositionWilling to perform shift work
-
Guest Service Agent – Ticketing
4 months ago
Singapur, Singapore Marina Bay Sands Full timeJOB SCOPE Summary of Job Responsibilities This position is under the Box Office team, as part of Entertainment department. The Box Office team provides ticket sales services and operational support for Marina Bay Sands attractions and events. This includes ticket sales for ArtScience Museum, performances at Sands Theatre, and other ad hoc events. ...
-
Ticketing Operations Associate
3 weeks ago
Singapur, Singapore Marina Bay Sands Full timeJob SummaryThis role is part of the Box Office team within the Entertainment department at Marina Bay Sands. The team provides ticket sales services and operational support for various attractions and events.Key ResponsibilitiesProcess ticket sales transactions efficiently and accurately using the computer-based ticketing system.Provide excellent customer...
-
Ticketing Operations Assistant
3 weeks ago
Singapur, Singapore Marina Bay Sands Full timeJob Title: Ticketing InternAbout the Role:We are seeking a highly motivated and detail-oriented Ticketing Intern to join our team at Marina Bay Sands. As a Ticketing Intern, you will be responsible for assisting in the day-to-day operations of our ticketing system, providing excellent customer service, and supporting our internal stakeholders.Key...
-
Ticketing Intern
3 months ago
Singapur, Singapore Marina Bay Sands Full timeJob Responsibilities Intern will be spending an average 1.5 - 2 months in each areas. Ticketing Operations Assist and provide support to Ticketing Operations Manager on liaising with internal stakeholders such as ArtScience Museum, Attractions, Finance and Marketing. Attend promptly to stakeholders’ requests with regards to tickets inventory and...
-
Ticketing Officer cum Cashier
1 week ago
Singapur, Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Cashier Exp Rotating Shift (Retail Hours) Able to work on Weekends & Public HolidaysResponsibilities Counter sales Customer service Cashiering Other ad-hoc dutiesRequirements: Possess Customer Service / Retail Sales / Cashier experience Good communication & interpersonal skill Able to work rotating shifts, on weekends &...
-
Ticketing Crew Member
3 days ago
Singapur, Singapore STRACO LEISURE PTE. LTD. Full timeJob Title: Ticketing CrewWe are seeking a highly motivated and customer-focused individual to join our team as a Ticketing Crew member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless ticketing experience for our guests.Key Responsibilities:Assist guests with ticketing matters, including...
-
Customer Service Representative
4 weeks ago
Singapur, Singapore Singapore Airlines Full timeJob Title: Customer Service OfficerAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Sales & Marketing Division as a Customer Service Officer. As a key member of our team, you will be responsible for providing exceptional customer service to our walk-in customers at our Service Centre located in ION Orchard.Key...