System Analyst Gmet Unified Comm

3 weeks ago


Singapur, Singapore Nityo Infotech Full time
Consult with users to identify, define and document business needs and objectives, functional requirements, business/operational processes, problems, input and output requirements, and levels of systems access.• Manage among end-users, technical analysts, information technology analysts, consultants and other IT teams in the feasibility assessment, analysis, design, configuration, testing and maintenance of the existing or new systemsto achieve optimal operational performance and quality.• Track and fully document changes for functional and business specifications; write detailed universally understood processes/steps/requirements for use in training.• Identify opportunities for improving business processes, user interface, functionality through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes.• Work with multiple teams including vendors to analyse requirements, perform impact analysis for enhancements.• Define the training materials and conduct formal system and user training sessions; facilitate train-the-trainer approach. Assist in training/mentoring other staff on the project.• Anticipate, analyse, address and resolve any functional or non-functional issues or risks either independently or together with the relevant stakeholders and propose alternative solutions as necessary, with consideration of timeline.• Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support.Key RequirementsMust have• Bachelor’s degree or equivalent in computer science/engineering. Diploma with relevant job experience in lieu of degree may be considered.• Working experience:o Junior SA position: At least 3 years in various technology delivery roles within software delivery life cycleo SA position: At least 5 years in various technology delivery roles within software delivery life cycle, with at least analyst or designer role• Excellent stakeholder management, written and verbal communication skills.Good to have• Experience in Banking sector especially around digital channels of communication ( text/audio/video chat).• Domain expertise and good technology knowledge in the areas of Unified Communication, Contact Centre, Collections, Telesales and banking in Avaya and Tetherfi technologies are desirable.• Good understanding and experience in various DevOps / software management tools, for example Confluence, JIRA, BitBucket, Jenkins, Artifactory.

Experience Required

6 - 9 Years

Industry Type

IT

Employment Type

Contract

Location

Singapore



  • Singapur, Singapore Nityo Infotech Full time

    Consult with users to identify, define and document business needs and objectives, functional requirements, business/operational processes, problems, input and output requirements, and levels of systems access.• Manage among end-users, technical analysts, information technology analysts, consultants and other IT teams in the feasibility assessment,...

  • System Analyst

    4 weeks ago


    Singapur, Singapore Encora Inc. Full time

    System Analyst  Location: Singapore Experience: 9 years Job Mode: Full-time  Work Mode: On-site  Group Technology and Operations (GTO) IT division in Singapore is looking for an experienced System analyst to join the Global Markets Enterprise & Technology (GMET). GMET department is responsible of developing and supporting the bank’s global...

  • Functional Ba

    3 weeks ago


    Singapur, Singapore Nityo Infotech Full time

    Key Responsibilities- Collaborate with Business Product Owner/ Specialists to ensure all aspects of the business requirements are defined and analysed - Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” business/operations processes/capabilities based on the agreed requirements and / or function points in alignment with...


  • Singapur, Singapore airbus Full time

    Job Description: The Connectivity and Unified Communications Lead is responsible for leading the Connectivity and Unified Communications Product Service Lines (PSL) to represent Infrastructure and Digital Workplace (D&IM) Domain in front of other Airbus Functions. The objective is to lead the successful implementation and ongoing enhancement of our...


  • Singapur, Singapore United Overseas Bank Full time

    Vice President, System Analyst Posting Date: 09-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...

  • IT System Analyst

    3 weeks ago


    Singapur, Singapore Best Careers and Opportunities Full time

    JOB LOCATION: SINGAPORE JOB TITLE: IT SYSTEM ANALYST Job Description: 1. IT System/Business Analyst shall: * Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality. * Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies...


  • Singapur, Singapore Millennium Management Full time

    Unified Communications and Collaboration (UCC) Support Engineer Millennium Unified Communications and Collaboration (UCC) team of engineers builds and operates the voice, video, and AV communications and conferencing solutions for Millennium employees globally.  We are looking for a talented engineer to join the team and manage our global footprint during...


  • Singapur, Singapore Unison Consulting Pte Ltd Full time

    RequirementsJob Title : MS CRM Business Analyst System Analyst with knowledge in CRM Platform (MS Dynamics) Experience in CRM modules for Customer Onboarding/Engagement Hands-on experience in the configuration of Microsoft Dynamics CRM. experience as a Business Analyst, Functional Consultant, Business Process Analyst, or ...


  • Singapur, Singapore Yamaha Music (Asia) Full time

    System Analyst Programmer System Analyst Programmer Purpose: - To actively contribute to the development, implementation, and upkeep of information systems that are effective, dependable, and secure, utilizing a blend of analytical thinking and programming proficiency. Key Areas of Accountabilities: - Requirement Analysis to examine...

  • IDM Role Analyst

    4 weeks ago


    Singapur, Singapore Encora Inc. Full time

    IDM Role Analyst  Location: Singapore Experience: 5 years Job Mode: Full-time  Work Mode: On-site  The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process The...

  • Executive, Systems

    3 weeks ago


    Singapur, Singapore Parkway Pantai Limited Full time

    The Role Working as part of the Systems & Process Analyst (Ops system) team Key accountabilities Business Analyst scope: Work with end users to propose / and review business processes involving Ops IT system to ensure optimal workflow and ease of use. Analyse IT issues raised for business process review to improve / mitigate existing IT...

  • System Analyst

    3 weeks ago


    Singapur, Singapore SCOR Full time

    Job SummaryWithin APAC region , you work as System Analyst and Support Engineer on hELIOS product which is a strategic platform used globally by L&H markets to manage Life Individual business, but also on regional systems used by specific markets (China, North Asia, ANZ ..) and contribute to their upgrade or transition to hELIOS.You collect and assess local...


  • Singapur, Singapore GECO Asia Full time

    We are seeking a skilled Business Analyst / Systems Analyst with expertise in Anti-Money Laundering (AML) and Netreavel to join our team. The ideal candidate will play a crucial role in analyzing and understanding business requirements, translating them into technical specifications, and ensuring the successful implementation of AML and Netreavel...

  • Senior System Analyst

    3 weeks ago


    Singapur, Singapore Unison Consulting Pte Ltd Full time

    Unison Consulting Pte Ltd is seeking a highly skilled and experienced Senior System Analyst to join our team. As a Senior System Analyst, you will be responsible for analyzing, designing, and implementing solutions to meet the business requirements of our clients. You will work closely with stakeholders to understand their needs and provide technical...


  • Singapur, Singapore Deputy Assistant Secretary for Finance Full time

    Summary This position is located in the Financial Services Center (FSC) where the incumbent serves as the Systems and Procedures Analyst. The incumbent is responsible for ensuring legislation, policy, procedures and knowledge content for the customer service program within FSC are documented and adhered to. Duties This is a bargaining unit...

  • System Analyst

    4 weeks ago


    Singapur, Singapore U3 Full time

    System Analyst Job Description and Requirements: Provide production support to users with good understanding of reconciliation business domain and Intellimatch software. Actively participate in providing solutions, support version upgrade and vulnerabilities patching with support from vendor partners. Enhance and develop Informatica mappings to...

  • System Analyst

    4 weeks ago


    Singapur, Singapore Nityo Infotech Full time

    Key Responsibilities• Primary role is to work with the business and technical teams to translate business requirements into functional/technical specifications.o Able to facilitate discussions/requirements workshops o Collaborate across different application teams to manage technical dependencies of the solution. This includes coordinating the changes and...


  • Singapur, Singapore Wildlife Reserves Singapore Full time

    Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown...


  • Singapur, Singapore Upskills Full time

    Upskills provides expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe region. With a strong, Front to Back expertise of the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart, business-wise and efficient...

  • System Analyst

    3 weeks ago


    Singapur, Singapore SAKSOFT PTE LIMITED Full time

    Roles & ResponsibilitiesRole: System AnalystJob level: 6 - 9 years of relevant experience Key skills:· Familiar with IT development life cycle and preferably with past experience in developing application· Competent in MS office, Excel, PowerPoint and Word· Good communication skills, with eyes for details and keen to learnKey Responsibilities:Under the...