Payment Operations Manager, CMT Payouts

1 month ago

Singapur, Singapore Flywire Full time

Are you ready to trade your job for a journey ?  Become a FlyMate

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you 


Who we are: 

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

 ​​​​​​​

The Opportunity

Ensure daily processing deliverables of the region are consistently met Monitor team performance and quality of work  Deliver an exceptional service to all payers and beneficiaries Ensure all payment related enquiries are resolved promptly Understand the importance of strong financial controls and operate consistently within our regulatory, safeguarding and internal policies Maintain cash balances globally to ensure liquidity to meet all deliverables Maintaining internal control systems Banking, invoicing and credit card reconciliation Compliance verification and reporting Identify processing inefficiencies, propose and drive initiatives forward to resolve  Collaborate with internal and external stakeholders to support successful launch of new business and product initiatives  Ensure the team are trained, operating efficiently and effectively and maintain training documentation Help with setting strategic priorities, challenging objectives and monitor progress and KPIs Prepare goals and review reports to track key metrics for success and team performance

Here’s What We’re Looking For: 

Undergraduate Degree along with an interest in financial services or operations Deadline focussed with strong organizational skills and exceptional attention to detail Fluent English, written and spoken, other languages are an advantage Possess a willingness and eagerness to learn Ability to work independently and drive projects to completion in a fast-paced environment Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.) Passion for problem solving and helping customers Highly effective communication skills A positive, can-do attitude motivated to drive ongoing, continuous improvement  4+ years experience in payments, finance or banking operations 2+ years of team lead or mentoring experience

What We Offer:

Competitive compensation, including Restricted Stock Units  Employee Stock Purchase Plan (ESPP) Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media Dynamic & Global Team (we have been collaborating virtually for years) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates  Be a meaningful part in our success - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers)

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