Senior Assistant Relationship Manager, Client Support Desk

2 months ago

Singapur, Singapore Royal Bank of Canada> Full time

Job Summary

You will report to the Heads of Sales Management Asia and support the entire RBC Wealth Management Asia. You would be key to the growth strategy of RBC WMA, be part of training and developing new relationship manager and onboarding of new clients.

Job Description

What is the opportunity?

As the member of Client Support Desk, Wealth Management Asia, you will report to the Heads of Sales Management Asia and support the entire RBC Wealth Management Asia. You would be key to the growth strategy of RBC WMA, be part of training and developing new relationship manager and onboarding of new clients.

What will you do?

  • Independently handle new account openings, account maintenance, asset transfers, loans, payments, order taking, and product recommendations.
  • Develop and mentor the onboarding of new relationship manager.
  • Provide assistance and guidance for new client / RM’s queries and interest on RBC WMA’s offering and product capabilities.
  • Ensure timely and accurate execution of client requests and transactions.
  • Be familiar and adhere to Bank’s code of conduct, KYC, due diligence, AML and cross border regulation and compliance to policies and procedures as well as regulatory requirements
  • Works collaboratively and endeavours to build good working relationships with other key stakeholders.
  • Partner with Sales Management Office and follow the WMA growth strategy and initiatives.
  • Participates in projects which drives the positives changes over WMA platforms and client experiences.

What do you need to succeed?

Must-have

  • University degree in Business Management, Finance, Economics or other relevant professional finance qualifications
  • CACS Paper 1 and 2
  • At least 3-5 years’ relevant experience in private banking/wealth management platform, preferably in roles of ARM/Client due diligences.
  • Strong interpersonal and influencing skills are essential.
  • Highly articulate in both written and verbal business communication.
  • Solid investment products knowledge and sound understanding of relevant external regulations governing the business
  • Knowledgeable and experienced across KYC/AML/Compliance.
  • Self-motivated individual with a positive change mindset. Comfortable with direct communication both internally (with functional partners) and externally (with prospects or clients)
  • Advanced Bloomberg & Reuters
  • Fluency in English language skills is essential

Nice-to-have

  • Avaloq system knowledge is preferred
  • This role requires speaking to clients from North Asia and South East Asia, proficiency in Mandarin, Cantonese, Bahasa or Thai is nice-to-have.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program with competitive compensation, bonuses and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive and high-performing team
  • Access  to a variety of job opportunities across business and geographies as you develop over time

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

8 MARINA VIEW:SINGAPORE

City:

Singapore

Country:

Singapore

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-07-29

Application Deadline:

2024-08-29

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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