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Operations and Sales Support Manager

2 months ago

Singapur, Singapore Sisco Jobs Full time
Job Title - Operations and Sales Support Manager
Experience-5 Years
Location -  Singapore

Job description
Team Lead Role:
  • Leading the Support/Production as well as the sales operation team
  • Production and delivery of proper customized software to the customer.
  • Interface between sales, operation and product development
  • Taking part in the product improvement process, highlighting product improvement ideas to the product management
  • Cooperating with the product management to route the information about new product features to the sales team
  • Aligning with Controlling on the commercial operation tasks

Sales Support Role:
  • Monitoring of support inbox, guiding customers in the usage of the Software, and supporting them in technical queries.
  • Training sessions with the users (customers office and onboard crew).
  • Train and support the Digital Sales team and support them in technical presentations to the customers.