Sales Excellence
1 month ago
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
We’re looking for Sales Excellence & PMO APAC to join our team. As well as the support of a talented team, you’ll have the opportunity to grow your skills, pioneer with purpose and shape the hearing care of tomorrow. Interested?
As a Sales Excellence & PMO APAC , you will be responsible with:
Contribute to the overall success of the business in the APAC region through Sales Excellence, Strategic Initiatives and continuous process improvement.
Job Description:
Sales Excellence Strategy Framework:
- Contribute to the global strategy framework and programs/concepts design around Sales Excellence
- (where needed) Refine/adapt the global programs/concepts for APAC region considering market situation, organizational priorities/goals as well as infrastructures (AU, NZ, JP, KR, IN, TW, SG)
Sales Excellence implementation / deployment:
- Define the scope for APAC (what, who, when), in consideration of the organizational maturity and priorities
- Deploy the Sales Ex programs/concepts in APAC
- Streamline, enhance, optimize processes to improve efficiency, productivity and customer satisfaction, ultimately drive share gain
- Ensure successful adoption of new processes/ tools/ programs through hands-on supports including trainings, in close collaboration with the Growth Leader and Sales Academy
Project Management Office (PMO):
- Assess gap analysis, identify business requirements & opportunities within APAC and prioritize them (across Geos and/or within a Geo)
- Oversee, execute or support strategic projects within APAC, ensuring they are aligned with business objectives and partnering with Regional Sales VP and APAC MD(s)
- Coordinate and collaborate with various functions including Marketing, Finance to ensure alignment and synergy in achieving business goals
- KPI framework – define KPIs to measure the success / effectiveness of any changes implemented
Continuous improvement:
- Create mechanism for regular evaluation & feedback, and drive continuous improvement in APAC (pro- & retroactive)
- Proactively propose process and system improvement, contributing to / aligning with the business objectives
Best practice sharing & replication:
- Identify best practices that can be transferrable, and replicate them in other Geo(s)
Job Requirement :
· Teritary qualification in Business discipline
· At least 10 years experience in training , Sales and/or Marketing experience in the medical device industry
· Fluency in English and at least one local language
· Proficient in MS Outlook, MS Office applications and ERP System
· Good problem solving, interpersonal and communication skills
· Willlingness to travel extensively within regions
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