Customer Support

Customer Support Coordinator About the position As a Customer Support Coordinator, you will: Answer, identify and prioritise (Triage), incoming support requests according to the Service Level the Customer is entitled to and the urgency of the request Schedule and arrange Field Support Attendances and ensure availability of appropriate...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow...

Job Description: Job ObjectivesCustomer satisfaction is key to develop customer relations and Airbus services, it is also one of the pillars of Airbus’ strategy. The Airbus Regional Head of Customer Support (RHoCS) plays a key role to:Lead the team of Customer Support Directors (CSDs) and Regional Field Service (FS) teams; Develop personal relations with...

Job DescriptionThis position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing...

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance...

ABOUT THE JOB We are looking for a Customer Support Engineer to join our Customer Support team. This individual will be responsible for working with our external customers to provide them with overall product/software support and resolve any other technical issues that may arise. The ideal candidate will be passionate about working with customers and...

Organization & Role Provide high quality of technical support and development to our partners. Reporting directly to our Regional Technical Manager, you will be working very closely and responsible for supporting Universal Robots sales representatives, partners, and customers in South East Asia and Oceania. Responsibilities Educate...

Summary The Veterans Experience Office (VEO) is focused on creating a Veteran-centered VA. This position is located in the Enterprise Business Intelligence Service under the Enterprise Contact Center Operations Division. The incumbent will assist in maintaining, monitoring, and executing administrative functions and needs at each call center. Providing...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Overview Hexagon’s Autonomy & Positioning division is looking for a tech-savvy and personable APAC Team Lead, Core Customer Support to help us drive our business forward by providing 2nd tier support to our customers. In this exciting hands-on position, you will utilize your GNSS+INS expertise to ensure our customers’ success. While part of a...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Description Responsible in preparing quotations for both spare and contract for SEA customers. Booking the contract into CRM system and update the internal tracker once received customer PO. Follow up on customer issues or handle disputes as and when necessary. Manage and update the database in system. Generate contract and spare invoice / Credit...

The OfferFlexible working optionsOpportunity to make a positive impactWork alongside & learn from best in class talentThe JobYour responsibilities will include:Provide professional and friendly service through our email and live-chat channels. Help others and be able to stay calm under pressure.Translate client's product into Chinese. Be given the tools to...

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index...

Customer Support Associate (Healthcare)Location: Novena / Bugis (can choose!)Salary: 2200-2300office hr mon-fri (No saturday/ weekends)Min GCE N/O Level, IT savvyHandling of incoming and outgoing callsAttend to patients' enquiries and provide any clarificationsProvide relevant service information to callersAssist with appointment bookingEnsure general...

JOB RESPONSIBILITIES Reliability Department: Collation followed by data entry of FH/FC data, oil uplifts, delays and defects in a computerized database. ​Broadcasts of cabin and IFE logs and data entry status. Monthly publications of reliability report and meeting minutes Provide secretarial support during monthly reliability and recurring defect...

Job Description Develop a product monitoring solution for reporting the product health and statistics. Develop a access management framework for user and product team ( RBAC, RuBAC, DAC) Good in scripting languages such as PowerShell, Python, or Bash. Capacity to think critically and devise innovative solutions. Good knowledge in cloud computing...

Roles & Responsibilities Provide printer equipment demonstration, installation and technical support to customers and sales team Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software Conduct regularly onsite equipment maintenance and servicing for members Develop training...

The Customer Success Specialist (CSS) will povide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the companyThe CSS will be the primary contact for customers.The CSS lives the values of our client which are: -1. Responsibility: The CSS...

Job Description CUSTOMER SERVICE ADVISOR, PHCC About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and...