Current jobs related to Guest Service Agent - Singapur - AccorHotel

  • Guest Service Agent

    1 month ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Title: Guest Service AgentJob Summary:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Marina Bay Sands. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Front Office Operations: Manage...

  • Guest Service Agent

    4 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Title: Guest Service AgentJob Summary:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Marina Bay Sands. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Front Office Operations: Manage...

  • Guest Service Agent

    2 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Marina Bay Sands. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesProvide warm and welcoming...

  • Guest Service Agent

    1 month ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Title: Guest Service AgentJob Summary:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Marina Bay Sands. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay with us.Key...

  • Guest Service Agent

    2 months ago

    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Marina Bay Sands. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesGuest Check-in and Check-outProcess guest arrivals...

  • Guest Service Agent

    2 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryMarina Bay Sands is seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesFront Office OperationsProvide check-in,...

  • Senior Guest Service Agent

    3 weeks ago

    Singapur, Singapore MARINA BAY SANDS PTE. LTD. Full time

    Job Title: Senior Guest Service AgentAs a Senior Guest Service Agent at Marina Bay Sands, you will be responsible for providing exceptional customer service to our guests. Your role will involve maintaining the flower freshness in all displays and arrangements, receiving deliveries, and ensuring that all requisitions and deliveries are made timely.Key...

  • Guest Service Agent

    7 months ago

    Singapur, Singapore Marina Bay Sands Full time

    JOB SCOPE As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories. The role will require you to...

  • Guest Service Agent, Marina Bay Sands

    2 months ago

    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Service Agent to join our team at Marina Bay Sands. As a Guest Service Agent, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesOperate the sampan boat in a safe and efficient manner,...

  • Minibar Guest Service Agent

    5 months ago

    Singapur, Singapore Marina Bay Sands Full time

    JOB SCOPE Overview Join us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job Responsibilities As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are...

  • Guest Service Agent

    1 month ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Title: Guest Service Agent – Ticketing, Box OfficeJob Summary:We are seeking a highly skilled Guest Service Agent to join our Box Office team at Marina Bay Sands. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless ticketing experience, and contributing to the overall...

  • Raffles Service Agent

    2 weeks ago

    Singapur, Singapore Accor Full time

    Raffles Service Agent Job DescriptionThe Raffles Service Agent plays a vital role in delivering exceptional guest experiences, ensuring seamless reservation processes, and fostering a culture of excellence within the hotel.Key Responsibilities:Provide personalized service to guests, ensuring their needs are met and exceeded.Manage reservations efficiently,...

  • Guest Services Representative

    1 month ago

    Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest inquiries and requests in a timely and...

  • Guest Services Representative

    4 weeks ago

    Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Marriott International. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesAnswer and respond to guest inquiries and requests in a timely and...

  • Raffles Service Agent

    1 month ago

    Singapur, Singapore Accor Full time

    Raffles Service Agent Job DescriptionThe Raffles Service Agent plays a vital role in delivering exceptional guest experiences, ensuring seamless reservation processes, and providing top-notch customer service.Key Responsibilities:Deliver Friendly and Professional ServiceAttend to incoming calls, faxes, and emails related to room reservations.Obtain necessary...

  • Guest Service Agent

    5 months ago

    Singapur, Singapore Marina Bay Sands Full time

    Summary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...

  • Guest Service Agent

    3 weeks ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Title: Guest Service Agent – Ticketing, Box OfficeJob Summary:This role is part of the Box Office team within the Entertainment department at Marina Bay Sands. The team provides ticket sales services and operational support for various attractions and events. Key responsibilities include providing excellent customer service, attending to walk-up ticket...

  • Hotel Guest Service Agent

    4 weeks ago

    Singapur, Singapore HRNET VENTURES PTE. LTD. Full time

    Roles & ResponsibilitiesWorking Days: 5 days across Monday to SundayWorking Hours: 44 hours a weekDuties:- Facilitate smooth check-ins and check-outs for guests.- Deliver exceptional front desk services to ensure guest satisfaction.- Efficiently assign rooms and handling administrative tasks.- Process guest payments with attention to detail and...

  • Guest Service Agent

    5 months ago

    Singapur, Singapore Marina Bay Sands Full time

    Job Responsibilities Perform thorough cleaning of guestrooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning. Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done. Response to guest requests and be able...

  • Guest Services Executive

    5 months ago

    Singapur, Singapore Accor Full time

    Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore...

Guest Service Agent

2 months ago

Singapur, Singapore AccorHotel Full time
Job Description

  • Report directly to the Duty Manager, the Guest Service Agent is directly responsible for the day-to-day operations of the reception whilst on duty. 
  • The Guest Service Agent is also to ensure that guests and visitors are made to feel comfortable and welcome “at home” on arriving and departing the Hotel.
  • Responsible for the supervision of driveway and daily operation and to ensure a consistently high standard of guest service.
  • Responsible for Information desk activities (including guest queries, information, mail, and messages).
  • Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
  • Provide general information to customers and guests in a good and helpful manner.
  • Identify ways of increasing the Hotel’s overall profitability within the section.
  • Know how to explain the hotel and network pricing policy to guests.
  • Know how to present the sales pitch for the various network products and hotel services.
  • Systematically offer the hotel’s services to guests upon their arrival.
  • Strive to implement the Accor Vision and demonstrate active use of the Accor Values

Qualifications

  • Diploma in Hospitality Management or equivalent
  • Prior experience in hotel front office operations is preferred
  • A strong focus on customer service
  • Excellent communication skills; fluency in English is required
  • Be able to work shifts, weekends, and public holidays