Customer Support

Description Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility. Resolve installation and upgrading problems. Coordinate equipment schedule to minimize system downtime. Conduct customer orientation and technical training on all aspects of equipment maintenance...

The Customer Support Representative (CSR) is the initial point of contact for inbound customer needs. Interacting daily with customers via phone, email, and web, the CSR acts as a representative of the customer to the company and use all available resources in order to provide accurate and prompt resolutions to customer issues and an overall positive...

Job Description: Job ObjectivesThe role of the Airline CSD is to collate and internally drive Airbus' Airline support and service strategy to ensure an aligned approach, and to assist other Business Units to achieve their objectives, whilst satisfying the Airline.In-line with the Global Account Management (GAM) concept, the Airline CSD leads the In-Service...

Title: Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Work Location: Seletar 1 or 2 years fixed term contract (convertible/renewable) Work Hour: 2-3 day duty, 2 day rest. 8AM-8PM / 7:30AM-7:30PM Summary: The job requires the executive to handle service requests from airlines and customers via incoming...

Title: Customer Support Executive, Program Support Job ID: Location: Aero - West Camp Road, SG Description: Location: Seletar Work Hour: 12 hour shift, 8am-8pm OR 8pm-8am Handle customers' demands for aircraft spares and enquiries. Help program to recover any AOG requirement. Follow up on delivery schedule on the exchange or purchase of...

Job Description: Job ObjectivesCustomer satisfaction is key to develop customer relations and Airbus services, it is also one of the pillars of Airbus’ strategy. The Airbus Regional Head of Customer Support (RHoCS) plays a key role to:Lead the team of Customer Support Directors (CSDs) and Regional Field Service (FS) teams; Develop personal relations with...

Support Customer Experience Manager Support Customer Experience Manager Customer Escalations Manager Req ID FY|COS|#5 Location(s) Singapore, Singapore; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity We are looking for the right person to join our Global Technical Support team to work closely with...

Health Promotion Board (HPB) is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being. To serve Singaporeans, HPB engages its customers via online and offline touchpoints such as outreach through the different...

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance...

Company Description Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support. Job Description ...

Responsilbilites Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA Providing accurate and timely information about the company's products or services based on the defined set of QnA Resolving customer issues efficiently and in a friendly manner De-escalating/escalating...

Title: Senior Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Summary: The job requires the executive to have good interpersonal and organizational skills, to lead and train team members, to continually seek improvement in delivering an overall good customer experience in the aviation industry. Executive...

Job Description We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise. Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our...

Job DescriptionWe’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise. Your mission: Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers...

Job DescriptionCompensation:SGD 3,950 (Fixed) + RSUs Your mission: Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our...

Customer and Technical Support Engineer (APAC) at Thales Aerospace Communications | softgarden View job here Customer and Technical Support Engineer (APAC) Full Time Singapour Hybrid ...

Job Overview The Customer Support Specialist will provide players with supports for WARGAMING.NET products. The ideal candidate will have excellent communication skills, a commitment to delivering exceptional customer service, and an interest in gaming.  Reports to Regional Customer Support Manager What will you do? Respond to...

Job Description Customer Success Specialist We are seeking a Customer Success Specialist to join our sales team based in Singapore. As a Customer Success Specialist, you will partner with Account Managers to ensure that their clients receive a best-in-class account management experience that leads to the client continuing and expanding their...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.  Our extensive learning programs and mentorship opportunities help us create a culture of curiosity...