Customer Support Executive, Program Support

4 months ago


Singapur, Singapore ST Engineering Full time

Title: Customer Support Executive, Program Support

Job ID: Location:

Aero - West Camp Road, SG

Description:

Location: Seletar

Work Hour: 12 hour shift, 8am-8pm OR 8pm-8am

Handle customers' demands for aircraft spares and enquiries.

Help program to recover any AOG requirement. Follow up on delivery schedule on the exchange or purchase of components. Prepare packing list for delivering of units to customer. Co-ordination of all shipments to the customer. To track all shipped rotables and report accordingly in handover report. Respond to all customer enquiries by emails. Source and execute PO (buy/exchange/loan) for any aircraft component required by the airline operator who has an AOG during off office hour with the approval from PE/PM. (Silent Hours) Update stock bin location in IMS once item shipped for demand/Replenishment after pre-alert sent. Chase vendor for EDD and hasten on the repair works. (Silent hours only) Update AWB/Flight details/CLS for all MBH shipping records. (Silent hours only) Provide quotation to customer for requirements under O&A. Following up quotations, purchase orders and customer requests in a timely manner. Coordinate and follow up on shipments.

  • Singapur, Singapore ST Engineering Full time

    Title: Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Work Location: Seletar 1 or 2 years fixed term contract (convertible/renewable) Work Hour: 2-3 day duty, 2 day rest. 8AM-8PM / 7:30AM-7:30PM Summary: The job requires the executive to handle service requests from airlines and customers via incoming...


  • Singapur, Singapore ST Engineering Full time

    Title: Senior Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Summary: The job requires the executive to have good interpersonal and organizational skills, to lead and train team members, to continually seek improvement in delivering an overall good customer experience in the aviation industry. Executive...


  • Singapur, Singapore Advanced Energy Full time

    The Customer Support Representative (CSR) is the initial point of contact for inbound customer needs. Interacting daily with customers via phone, email, and web, the CSR acts as a representative of the customer to the company and use all available resources in order to provide accurate and prompt resolutions to customer issues and an overall positive...


  • Singapur, Singapore TD SYNNEX Full time

    Job Purpose:The Sr. Customer Program Manager (CPM) is responsible for the execution of client programs and opportunities post award. Working closely with sales and the global project management office (GPMO), the Sr. Customer Program Manager leads the knowledge transfer of the program requirements, financial model and goals as negotiated in the contract(s),...


  • Singapur, Singapore New Relic, Inc. Full time

    Support Customer Experience Manager Support Customer Experience Manager Customer Escalations Manager Req ID FY|COS|#5 Location(s) Singapore, Singapore; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity We are looking for the right person to join our Global Technical Support team to work closely with...


  • Singapur, Singapore StarHub Full time

    Responsilbilites Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA Providing accurate and timely information about the company's products or services based on the defined set of QnA Resolving customer issues efficiently and in a friendly manner De-escalating/escalating...


  • Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    Description Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility. Resolve installation and upgrading problems. Coordinate equipment schedule to minimize system downtime. Conduct customer orientation and technical training on all aspects of equipment maintenance...


  • Singapur, Singapore airbus Full time

    Job Description: Job ObjectivesCustomer satisfaction is key to develop customer relations and Airbus services, it is also one of the pillars of Airbus’ strategy. The Airbus Regional Head of Customer Support (RHoCS) plays a key role to:Lead the team of Customer Support Directors (CSDs) and Regional Field Service (FS) teams; Develop personal relations with...


  • Singapur, Singapore Wargaming Full time

    Job Overview The Customer Support Specialist will provide players with supports for WARGAMING.NET products. The ideal candidate will have excellent communication skills, a commitment to delivering exceptional customer service, and an interest in gaming.  Reports to Regional Customer Support Manager What will you do? Respond to...


  • Singapur, Singapore Hastings Deering Full time

    Company : Vantage Automotive Limited Job Responsibilities Consistently analyse relevant Aftersales Market data along given parameters, e.g. age distribution, car models, customer retention customer segment, components and parts Based on Market Analysis and in coordination with Brand Principal, initiate and conduct programs, campaigns and promotions to...


  • Singapur, Singapore airbus Full time

    Job Description: Job ObjectivesThe role of the Airline CSD is to collate and internally drive Airbus' Airline support and service strategy to ensure an aligned approach, and to assist other Business Units to achieve their objectives, whilst satisfying the Airline.In-line with the Global Account Management (GAM) concept, the Airline CSD leads the In-Service...


  • Singapur, Singapore Thales Aerospace Communications Full time

    Customer and Technical Support Engineer (APAC) at Thales Aerospace Communications | softgarden View job here Customer and Technical Support Engineer (APAC) Full Time Singapour Hybrid ...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionMon to Fri 8.30am - 6pm General Job DescriptionThe position is responsible for providing assistance to the Project Manager/ImplementationManager in Implementation and Internal and External Enhancement projects. They are required towork with various internal stakeholders (Department Managers, Operations Managers, RegionalAccount Managers) and...


  • Singapur, Singapore International SOS Full time

    About the role TRICARE Provider Support Services (TPSS): International SOS provides comprehensive healthcare management and related support services to beneficiaries enrolled in the TRICARE Overseas Program (TOP). The TPSS Team manages the provider relationships within the TRICARE Asia Pacific region and provides support to them in terms of education...


  • Singapur, Singapore Careers@Gov Full time

    Health Promotion Board (HPB) is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being. To serve Singaporeans, HPB engages its customers via online and offline touchpoints such as outreach through the different...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionWorking hours: Mon to Fri, 9am to 6pm This position only required to start from Mid-Sept onwardsJob Responsibilities:1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.2....


  • Singapur, Singapore PitchBook Full time

    At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.  Our extensive learning programs and mentorship opportunities help us create a culture of curiosity...


  • Singapur, Singapore Minmed Group Pte Ltd Full time

    Clinic Support Executive Role & Responsibilities:To move between different clinics as needed, offering support where there are staffing gaps or increased demand.Ensure a comfortable experience for patients who attend at our GP clinicsProvide customer service including registration of patients, queue management, dispensing of medications, invoicing and...


  • Singapur, Singapore Unisys Full time

    Description : Position Overview: The Global Client Delivery Executive at Unisys is a pivotal role accountable for overseeing the delivery of contracted outsourced services globally for a specific client. Located onsite at our Singapore clients premises, this role operates as the primary point of contact, responsible for managing overall and...


  • Singapur, Singapore Singtel Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...