Guest Relations Supervisor
4 weeks ago
We are looking
for someone who: Takes pride in being a hotelier Enjoys crafting creative and best-fit solutions Is a self-starter and a team player Preferably has relevant experience in the hospitality industry Preferably comes from a hotel management-related education background Has strong interpersonal and communication skills-
Guest Services Officer
2 weeks ago
Singapur, Singapore Courtyard by Marriott Full timeJOB SUMMARY DUTIES AND RESPONSIBILITIES Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups Work closely with...
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Guest Recognition
2 weeks ago
Singapur, Singapore The Ritz-Carlton Full timePOSITION SUMMARY Essential Job Functions Create the standard VIP Services Daily Report; research database for next day arrivals, check preferences, incidents, comments and stays for each repeat guest. Continually maintain guest files in PMS/GXP; record guest preferences, guest incidents, guest feedback via GuestVoice, amenities, and special needs information...
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Guest Relations Manager
3 weeks ago
Singapur, Singapore Shangri-La Full timeWe are looking for someone who: Takes pride in being a hotelier Loves interacting with guests and customers Is a friendly, helpful and trustworthy leader Enjoys crafting creative and best-fit solutions Preferably has relevant experience with hotel background Has strong interpersonal and communication skills
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Guest Relations Officer
4 weeks ago
Singapur, Singapore Shangri-La Full timeWe are looking for someone who: Takes pride in being a hotelier Preferably has relevant hospitality experience Has strong interpersonal and communication skills Enjoys working as part of a team Has a can-do attitude Is a self-starter Enjoys crafting best-fit solutions for guests
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Senior / Guest Service Executive (Quincy Hotel)
4 weeks ago
Singapur, Singapore Far East Organization Full timeResponsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...
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Executive, Guest Service
4 weeks ago
Singapur, Singapore Ascott International Management Pte Ltd Full timeJob Description You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: Assist...
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Guest Service
4 weeks ago
Singapur, Singapore Ascott International Management Pte Ltd Full timeJob Description You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: Assist...
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(Pre-Opening) Guest Service Officer
3 weeks ago
Singapur, Singapore Far East Organization Full timeResponsibilities Work closely with the Residence Manager and provide courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests, and enquiries. Provide courteous and efficient service. Ensure that all telephone calls are handled promptly within three rings. Handle cashiering functions and adhere to the...
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Senior/ Guest Service Executive
3 weeks ago
Singapur, Singapore Far East Organization Full timeResponsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...
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Senior/ Guest Service Executive
3 weeks ago
Singapur, Singapore Far East Organization Full timeResponsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...
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Singapur, Singapore Far East Organization Full timeResponsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...
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Guest Experience Coordinator
4 weeks ago
Singapur, Singapore Edition Hotels Full timePOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Front Office
2 weeks ago
Singapur, Singapore The Ritz-Carlton Full timePOSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or...
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Guest Experience Expert
2 weeks ago
Singapur, Singapore Westin Hotels & Resorts Full timePOSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...
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Executive, Guest Service
4 weeks ago
Singapur, Singapore Ascott International Management Pte Ltd Full timeJob Description You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: Assist...
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Senior/ Guest Service Executive
3 weeks ago
Singapur, Singapore Far East Organization Full timeResponsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...
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Guest Experience Coordinator
2 weeks ago
Singapur, Singapore Edition Hotels Full timePOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Supervisor, Airport Meet
4 weeks ago
Singapur, Singapore Marina Bay Sands Full timeSupervisor, Airport Meet & Greet, lead a team of Ambassadors to provide meet and greet service for guests with pre-arranged hotel limousine at Changi International Airport during arrival and departure. The service is provided to ensure a seamless experience at the airport for guest and limousine driver. The Supervisor possesses excellent disposition and is...
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Senior Front Office Supervisor
4 weeks ago
Singapur, Singapore Accor Full timeCompany Description Job Description The Senior Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. Leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure...
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Restaurant Supervisor
4 weeks ago
Singapur, Singapore Flintex Consulting Pte Ltd Full timeJob DescriptionJob Description The position will be responsible for overseeing the daily operations company’s casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. The successful candidate also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and...