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Manager, Business Planning, Strategy and Business Transformation
3 months ago
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Manager, Business Planning & Strategy
This role is responsible for strategic planning and analytics to drive growth for the American Express Consumer, Commercial and Insurance business across Asia. This position reports to the Director of Asia Planning, Strategy and Business Transformation and will be supporting pivotal business decision making in the Executive Office of the Head of American Express International Card Services Asia.
Key responsibilities include:
Strategic Business Planning
Manage planning process for the Consumer, Commercial and Insurance business in Asia. Drive management action plans to achieve margin improvement through revenue generation and cost containment initiatives. Collaborate with Finance and Country Executive teams in Asia to manage investment optimization and operating expense budget to ensure investment efficiency. Support agenda setting, presentation materials development and logistics management of regional summit and regular business updates to senior leadership team.Metrics and Quality Tracking
Monitor macro environment, competitive landscape and industry trend that present potential opportunities or threats to the business. Provide data insights and recommendations on growth opportunities. Ensure on-going tracking of scorecard performance and key business metrics, and alert leadership team on challenges or opportunities. Support Sales and Account Development Incentive Plan review and alignment to ensure adherence to international policy.Operation, Communications and Project Management
Lead internal communication plan development and execution to ensure transparency and consistency in messaging across Asia markets. Manage and operationalize multiple growth projects simultaneously with strong adherence to timelines and good engagement level with business/function leaders in the organization. Coordinate with Market Business Planners in Asia to drive cross-market synergy.Qualifications
University graduate with MBA or equivalent Minimum 5 years of experience in Financial Services industry with card business knowledge preferred Strategic Planning and forecasting experience and ability to drive data insights Demonstrated strong analytical and organizational skills including project management Highly motivated individual with demonstrated ability to drive results and work with ambiguity Demonstrated high levels of personal accountability and flexibility to prioritise multiple projects and meet deadlines. Superior attention to detail Ability to break down complex ideas into understandable and actionable messages Strong relationship building, interpersonal and communication skills Excellent written & oral communications skills Experience leading others Language: English, Cantonese & Mandarin due to need to liaise with Hong Kong marketWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
