Global Mobility Specialist, Australia

7 months ago

Singapur, Singapore Deel Full time

Who we are and what we do

Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the success of Deel’s platform. We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of Deel's success story?

A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

At Deel, the global mobility function includes extensive opportunities and we need motivated team members to rise up to the challenge

The Mobility Specialist is responsible for supporting the Global Mobility Strategy & Business Development initiatives inside Deel to enable a myriad of matters related to mobility.

The ideal candidate should have a proven track record of subject matter expertise on immigration-related topics and successful collaboration with stakeholders within their respective regions.

This role will report to the Global Mobility Senior Manager of the Mobility Strategy & Business Development team.

How we work

Deel is a highly agile work-environment and you will add to the culture if:

You thrive in dynamic, fast-paced, results-oriented teams

You are hungry and enjoy being constantly challenged to learn and do more

You embrace teamwork, ask questions and like to question the status quo

You act as an owner and are capable to complete tasks in dynamic environments

You communicate clearly and effectively to colleagues from different business areas

You learn quickly and easily adapt to changing situations and priorities

Key Responsibilities

Liaise with government officials as needed as well as maintain a forward-looking solutions mindset and approach

Manage vendor relationships

Responsible for building and updating the knowledge base for new countries and products as well as training the stakeholders

Mentoring junior members on processes, system and tools

Engage with main internal stakeholders Marketing, Sales, and Product to feedback and identify opportunities to improve client experience as well as alignment for the launch of new countries and products

Be the immigration expert in laws and compliance for local mobility requirements

Manage clients by driving the solution and guiding the stakeholders towards defined business outcomes as well as client satisfaction

Acting as an owner for cross team collaboration by driving actions as well as offering insights

Deal directly with clients on escalations, complex matters, and high-priority cases in a timely, positive, and proactive manner

Manage cases on a routine basis and ensure excellent at customer service

Enable customer centric immigration improvements

Coordinate cross-team strategic projects around compliance, enablement, relationship management

Lead build out of government relations program and premium/recognized sponsor applications/programs

Strategic account support for special projects and/or clients

Support team with expansion to new countries/services/opportunities as well as drive pilots in new markets

Drive special projects related to cross-team efforts

Partner closely with leadership to map, identify and implement key metrics as well and support the team with their revenue targets reporting supporting the success of the programs


Requirements

5+ years of experience working as paralegal and/or global mobility specialist focused on immigration managing high volumes of casework

Experience working in a Consultant/Specialist/Analyst role

Experience with serving clients directly

Experience with project management for mobility/immigration programs 

Start-up experience and mindset 

Zero to one skills 

Full working knowledge of Australian immigration

Ability to interpret, translate, and communicate complex immigration concepts, processes, and policies to various stakeholders

Ability to recognize the most important priority and find solutions under pressure

Excellent verbal and written English communication skills (fluency in any other language is a plus)

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

At Deel, you’ll enjoy:

Computer equipment applicable to your role

Stock grant opportunities

Additional perks and benefits based upon your employment status and country

The ability to choose where you work whether it be your home, the beach, or a WeWork

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