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HR Services Team Lead

3 months ago

Singapur, Singapore Kuok Group Full time

The HR Services Team Lead will be responsible for overseeing a variety of subject-matter areas within HR services, including end-to-end employee life cycle and payroll processing for different countries. This role is key in driving clarity in HR services operating models, developing and governing Standard Operating Procedures (SOPs), ensuring compliance with different countries’ employment regulations, and functioning as a key liaison with HR business partners.

Key responsibilities :

Manages the business-as-usual (BAU) end-to-end HR services, from onboarding through offboarding for different countries, ensuring seamless employee experience Ensures that HR services are consistently operationalized within SOPs, compliant with country regulations and aligned with the business directions Functions as the main liaison amongst recruitment, HR business partners and HRIS teams to enable smooth HR services provision, ensuring alignment and connecting the dots effectively Optimizes usage of HR systems, tools and processes to improve efficiency and effectiveness Leads and develops a high-performing HR services team, providing coaching, mentoring, encouraging collaborative teamwork and good communication skills Constantly challenges the status-quo to uplift the operating standards of the HR services team Where relevant, will be engaged to participate in HR compliance initiatives Where relevant, responsible to drive initiatives, particularly relating to enhancing process efficiencies Bachelor’s degree in Human Resources, Business Administration, or a related fieldMore than 15 years of experience in HR operational roles, with 8 to 10 years managerial experience in a regional or global environmentStrong knowledge of HR policies, procedures, and best practicesProven experience in HR operations management and project implementationExcellent communication, interpersonal, and leadership skillsAbility to prioritize and manage multiple projects and initiativesExcellent planning and organization skills and attention to detailsStrong problem solving abilities