Workplace Ambassador

4 months ago

Singapur, Singapore JLL Full time

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Ambassador

Work Dynamics - Integrated Facilities Management

Location: CapitaSpring

Client/Stakeholder Support

Provide superior customer service to meet on-site client’s expectations

Build relationships with clients/stakeholders

Communicate and engage with stakeholders/employees/guests for all queries and requests

Procurement & Vendor Support

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)

Assist in the procurement of vendors and services as required

Host monthly/quarterly vendor meetings, upload minutes of meetings, action plans and improvements plans

Finance Admin Support

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

JDE PO/GR, Peoplesoft invoices, Corrigo WOs, track DAS reports and submit monthly accruals report to Workplace manager

Health & Safety

Conduct regular audits to ensure safety procedures are being complied with

Prepare PTW/RA for vendors during events on site

Assist in carrying out safety procedures when needed

Conduct safety briefing when requested

Participate in fire drills managed by Landlord

Ensure Safety SOPs are complied.

Site Operations tasking (% allocation depends on site)

Loading Dock Coordination (if applicable)

Coordination of Loading Dock bookings

Overseeing all incoming deliveries.

Observe unloading of trucks for proper handling and distribution of freight.

Recording delivery information on incoming shipments for each specific vendor.

Conference Rooms Coordination (Meeting rooms and Event space Coordination)

Coordinate booking of the conference rooms for events/meetings

Prepare Conference room areas for meetings/conferences

Manage Event space set up 

Be POC for any issues/defects arise in meeting room technology, systems and assets

Organize any specific requirements from the clients regarding meetings

Coordinate DCI or customer meals as directed (depends on site)

Participation in events hosted by client and JLL4JLL

Office maintenance orders (Hard services)

Perform the weekly consumables order

Receipt all consumables delivered and store as required.

File and keep all receipts for records.

Ensure adequate consumables available for workplace operations

General Site inspections

Perform inspections. Give direction to the onsite staff and vendors workplace is kept clean and safe. 

Organize any special clean requirements

Escorting Clients/Contractors

Escort clients in areas only persons with Level 1 Security Access can reach.

Assist in maintaining client access requirements.

Manage building and office access

Repair and Maintenance

Inspect all R&M assets, check inventory, rectify any issues

Keep record of all inspections completed

Assist in Ops Aide, Energy Audit, any other projects

Annual office improvements

Annual shut down

Risk Management

Assist in the property risk management program

Participate in the disaster recovery and business continuity plans as required

Follow established escalation procedures and incident reporting procedures

Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets

Other tasks consistent with the role of Workplace Ambassador

Location:

On-site –Singapore

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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