Office Manager

6 months ago

Singapur, Singapore Agoda Full time

The Opportunity:

 

Our Office Managers are responsible for creating a workplace environment where our employees in our local office feel safe, secure, connected and inspired. The goal is to develop an inclusive culture that attracts and retains Agoda’s talented employees. 

In this role, you will be responsible for delivering a diverse range of projects from delivering on workplace experience needs and enhancing our safety programs to supporting employee on- and off-boarding and organizing inspiring employee activities and events. 

In this Role, you’ll get to:

Ensure the smooth running of the office (and to some extent, other local offices) including: Manage relationships with external partners, e.g., building management, vendors for storage, cleaning, catering and other office-related activities and needs.  Negotiate and manage vendor contracts, e.g. Work with vendors to get bids, determine best fits for budget and project goals. Manage upkeep of office and facilities supplies and related budgets. Manage logistics of office reorgs and moves. Manage other ad-hoc administrative requests and operative tasks within the office. Enhance administrative processes by identifying improvements and implementing solutions that save time and improve accuracy. Manage initiatives related to security and business continuity. Support procedures for visitors; Create a brilliant first-impression by coordinating front-desk activities, offering administrative support and welcoming employees and visitors. Assist with government reporting, compliance activities and any government paperwork where needed. Contract & Corporate Governance Management Work; including assistance of the confidentiality and integrity of the contracting process and upkeeping of corporate governance and portfolio entities within the company. Partner to deliver creative and effective employee events, campaigns, and engagement initiatives that excite our employees in our local offices. Partner across teams to plan, organize, and coordinate business events both on- and off-site. Organize office activities and events, manage associated budget and catering or other needs. Create and implement strategies to enhance employee engagement, satisfaction, and retention. Manage internal communication channels to keep employees informed and engaged. Coordinate CSR initiatives that align with company values and engage employees. Organize volunteer opportunities, donation drives, and sustainability efforts. Serve as the office’s Ethics Ambassador, providing a one-stop point of contact for compliance or ethical work matters. Conduct new hire orientations and assist with new hire onboarding and process for departing employees. Communicate with a range of internal stakeholders, including our global People Team, I.T., and business stakeholders. Serve as culture ambassador including: Leading by example to promote and embody our working environment that showcases our diverse, unique culture.Prepare photographic and video material to share internally and externally.Handle additional responsibilities that may be assigned based on company strategy, operation, and activities.

What You’ll Need to Succeed:  

Proficiency in Microsoft Office, with aptitude to learn new software and systems Minimum 6 years experience in office admin, facilities management, and event management skills. Highly organized with strong project management skills and the ability to work independently. Excellent verbal and written communication skills in English. Positive energy, focused on delivering creative, high-quality solutions. Passion for anticipating and delivering a high level of customer service to both internal employees and external visitors. Creative mindset with energy to deliver new employee experiences and events. Natural-born collaborator, confident in managing a range of stakeholders. Pro-active, a sense of responsibility, possesses the ability to multi-task and be resourceful.

It’s Great if You Have:  

Experience leading projects independently and/or organizing successful events. Experience in customer service as the front line for customers or stakeholders, helping with inquiries and dealing with challenges. Experience in content and campaign creation for engagement activities. Strong analytical abilities to accurately assess employees’ needs, evaluate feedback, and translate those into actionable recommendations. Bachelor’s degree or studying in the field of HR, Marketing, Business, or a related field a plus Other languages a plus.

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