Ops Support Executive, EUC

4 months ago


Singapur, Singapore Singtel Full time

NCS  is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.


As a Desktop Engineer, you will provide the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards and timely manner. The broad area of your job responsibilities will cover the following:

Performed Desktop Support services to users This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/re-imaging Perform asset inventories Perform technical escalation to 3rd party vendor or resolver groups (where appropriate) Updates Incident records Creates and updates work instructions (where necessary) Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min. ITE/Diploma graduate with 1 year experience in desktop support Min 1 year experience in Microsoft Windows 10 and Microsoft Office Clear Spoken & Written English. possess at least one of the following certifications or their equivalent: CompTIA A+; CompTIA Security+; CompTIA Network+; Microsoft Certified: Windows Client; and Microsoft Certified: Managing Modern Desktops. Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages Demonstrate knowledge in the support of workstations, and related components Good verbal and written communication skills Good coordination skills Ability to prioritize effectively and work with a sense of urgency Effectively communicates with teammates and managers
  • EUC Account Executive

    7 months ago


    Singapur, Singapore SG10 Singapore-VMware PTE Full time

    Description The End-User Computing (EUC) Division empowers employees to do their best work from anywhere, through smart, seamless, and secure experiences. As digital workspaces continue to evolve, we are designing and engineering Anywhere Workspace, a holistic platform built on our industry-leading solutions for virtual apps, desktops, unified...

  • EUC Engineer

    7 months ago


    Singapur, Singapore IHiS Full time

    Position OverviewThe EUC Engineer provides technical support to end users on various technical issues and problems relating to hardware and software. He/She responds, documents and resolves service tickets in a timely manner and according to Service Level Agreements. He creates new report templates and formats for new analysis. He interacts with cross...

  • Information Technology

    7 months ago


    Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will join SIA Group's IT Infrastructure team. Key Responsibilities• Maintain and manage Microsoft services, including Active Directory, Azure AD, Intune, and O365. Ensure these services operate optimally and securely, with cyber security best practices.• Work closely with internal stakeholders and external vendors...


  • Singapur, Singapore Singtel Full time

    Will you be part of the extraordinary?  NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and...


  • Singapur, Singapore NCS Group Full time

    With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for...


  • Singapur, Singapore NCS Group Full time

    NCS  is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of...

  • Information Technology

    7 months ago


    Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe End User Computing (EUC) team in SIA provides IT services for all SIA Group employees in Singapore and Overseas. We are looking for an experienced professional with relevant experience to be part of the EUC team and play a significant role in modernizing our enterprise authentication system. This position also offers significant...


  • Singapur, Singapore Careers@Gov Full time

    [What the role is] The Joint Operations Logistics Department (JOLD) consists of two branches; Integrated Logistics Hub Branch and Emergency Planning Branch. As an Executive/Senior Executive, you will be involved in planning and execution of logistical supports, including but not limited to management of ops supplies across NEA departments/divisions as well...


  • Singapur, Singapore NCS Group Full time

    Responsibilities: Interface with Service Managers on all ops matters. Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive Maintenance. Rooster rotation and interface with SMs on escalation. Assist the Ops Lead to ensure his engineers are up to the job skill (certification and...


  • Singapur, Singapore Capital Group Full time

    Role: Works independently on standard/reoccurring assignments and under the direct supervision of more senior staff. Executes the primary functions of the Core ops Trade ops department, responsibilities vary depending on team assignment. In Asia, include Equity and Fixed Income trade processing and settlements, and client reporting. Primary...


  • Singapur, Singapore Unison Consulting Pte Ltd Full time

    Unison Consulting Pte Ltd is currently seeking an experienced Ops Transformation Lead to join our team. In this role, you will be responsible for driving operational transformation initiatives within the organization. You will lead and oversee the implementation of process improvement projects to streamline operations, reduce costs, and enhance efficiency....


  • Singapur, Singapore Molex Full time

    Your Job The Sales & Operation Planning Analyst (S&OP Analyst) is responsible for establishing, maintaining, and overseeing Global Sales Operation Planning & Execution Document Control Center (GSOP&E DCC) framework, ensuring standardization across TIS one Molex. The role supports the implementation and maintenance of GS&OP and GS&OE processes, drives...

  • Manager, HR Ops

    3 months ago


    Singapur, Singapore Pathlight School Autism Resource Centre (Singapore) Full time

    Autism Resource Centre (Singapore) Pathlight School is seeking a seasoned and hands-on HR professional to join as Manager, HR Ops & Services.   The incumbent will be a member of the HR Leadership Team. Our HR Ops & Services is in its transformation stage and while business as usual needs to run, we are redesigning processes, digitalisation and improving...


  • Singapur, Singapore Singapore Aero Support Services Pte Ltd Full time

    JOB RESPONSIBILITIES Consolidate and send manpower supply timesheets from various divisions for approval and payment Work closely with the Supervisor and Ops Manager for any other administrative work Assist in the hardcopy compilation of company/ Labour Supply Annual Leave form, MC, petty cash, medical claim for Manager approval and submit to Human...

  • Senior/IT Executive

    6 months ago


    Singapur, Singapore Singapore Institute of Technology Full time

    The End User Computing (EUC) team is a function of the Communications and Information Technology (CIT) division. The team provides first level support to SIT staff and students for all CIT activities and full support to all EUC activities. The incumbent will provide administrative and technical support to the Academic IT requirement which includes the...


  • Singapur, Singapore A*STAR Full time

    The Planning, Research & Ops Management (PROM) is one of the 3 departments under the A*STAR Research Office (RO). This department drives RO's strategic planning and resources as well as manages A*STAR's internal grants aimed at seeding long-term strategic and multidisciplinary research, early research talent development and nurturing internationally...

  • Information Technology

    7 months ago


    Singapur, Singapore Singapore Airlines Full time

    Job DescriptionYou will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees. Key Responsibilities Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access,...


  • Singapur, Singapore NCS Group Full time

    Responsibilities: Interface with Client, internal stakeholder like Service Management Office, OneCare Service Managers (SM) on all client's ops matters in Preventive Maintenance. Manage a team of Ops engineers on Network Preventive Maintenance to plan, execute and ensure correct database records and support SM to interface with client. Lead the...


  • Singapur, Singapore A*STAR Full time

    The Planning, Research & Ops Management (PROM) is one of the 3 departments under the A*STAR Research Office (RO). This department drives RO's strategic planning and resources as well as manages A*STAR's internal grants aimed at seeding long-term strategic and multidisciplinary research, early research talent development and nurturing internationally...

  • Product Associate

    1 month ago


    Singapur, Singapore MON Co. Full time

    What You Can Expect To Work on:1. Live Product Operations: Assist with the ideation and execution of live events and campaigns to boost player engagement, retention, and monetization. Support the Live Ops team in maintaining and optimizing ongoing game initiatives. 2. Product Analysis Gather and analyze feedback from the community to inform product...