APJ Senior Benefits Manager
2 months ago
The candidate will lead the APJ regional benefits team. This role is responsible for executing the Global Benefits and Wellbeing strategy, offering regional insights, shaping global policies, and driving efficiency through AI and platform improvements.
The candidate will collaborate cross-functionally to ensure compliant benefit delivery, oversee local broker relationships, manage regional budget planning and execution, and support mergers and acquisitions. Additionally, they will lead a small team, foster their development, and work closely with the APJ People Leadership Team on strategic priorities and executive escalations.
What You’ll Be Doing:
- Lead the execution of the Global Benefits and Wellbeing strategy across the APJ region
- Provide the Global Benefits Leadership Team with regional insights and help shape global policies while maintaining local relevance
- Drive efficiency improvements using AI and platform tools to enhance employee experience
- Partner with the Care and People Product Team to deliver a seamless end-to-end employee experience
- Collaborate with cross-functional teams, including Compensation, FP&A, and Legal, to ensure compliance and smooth benefit delivery
- Support corporate development teams with due diligence and integration during mergers and acquisitions
- Manage broker relationships at the regional level and oversee the regional budget planning and execution process
- Foster team development by providing hands-on learning and career growth opportunities to direct reports, guiding them on benefit design, policies, and onboarding
- Handle stakeholder management in collaboration with the APJ People Leadership Team and manage executive escalations
- Execute with agility, adapting to shifting priorities to meet employee and business needs effectively
Qualifications
To be successful in this role you have:
- Advanced knowledge of employee benefits policies, trends, laws, and systems in APJ
- 7+ years of experience in APJ benefits delivery in the technology sector
- Demonstrated success in setting and achieving strategic objectives
- Expert knowledge of benefits accounting/finance and HR, with a global perspective for navigating diverse environments
- Strong customer focus and collaborative mindset
- Proven ability to innovate and improve processes with expertise in process design, project management, and change management
- Strong analytical capabilities to leverage market data for decision-making and benchmarking against industry standards
- Experience managing brokers and vendors, including contracting and performance evaluations
- Proven history of mentoring and coaching team members
JV20
Not sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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