Technical Service Representative III
1 month ago
Responsibilities:
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Execute, maintenance and servicing chemical pumps, delivery of chemicals to customers Execute Chemistry tests, log and report data, and maintain product inventories at assigned customer accounts. Install, calibrate and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts. Possible travel within assigned sales territoryQualifications:
Diploma in Engineering or equivalent with 2 years of successful technical service or field sales support experience Overnight travel required to support assigned customer accounts Must have a valid class 3 Driver's License and acceptable Motor Vehicle Record Must have a strong mechanical aptitude with water treatment or specialty chemical industry experience Working knowledge of boilers, cooling towers, and wastewater treatment systems. Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems) History of working in a field that required autonomy and self-motivation Prior experience that demonstrates a strong work ethic and ability to multi-task Can work in a high pressure and physically demanding environment Willing to travel across the island to assist in the maintenance and recovery of faulty equipment. Willing to be on standby at least one weekend in a month to assist in the maintenance and recovery of any faulty equipment. Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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