Cargo - Executive Operations & Procedures

2 weeks ago


Singapur, Singapore Singapore Airlines Full time

Job Description

The Executive is expected to develop procedures and processes to support verticals and ensure the safe handling and operations of cargo on our aircraft in accordance with regulatory and industry standards. He/She is expected to ensure the efficient use of iCargo mail system by Head Office and overseas stations and support the commercial team in operational matters related to mail.

Key Responsibilities
Develop Cargo Operational Training on Mail in close collaboration with Corporate Learning Centre

Define and optimize training roadmap, establish an effective training rollout and tracking plan Perform routine gap analysis based to identify areas for improvement  Coordinate with internal stakeholders to update to develop training content  Evaluate training modes for courses to maximize utilization of training resources

Support Mail Verticals business

Update and implement ground procedures and SOPs for the Mail Verticals Develop Mail Quality Management System Support hub service provider initiatives Design and conduct station outreach to improve iCargo mail system adoption. Collaborate with Product Owners to integrate new mail requirements into iCargo mail system  Assess jointly with Industry Affairs impact and requirements of new regulations on our mail operations.

Conduct pharma and perishable audits

Administrative duties and Projects

Administrative duties and projects may be assigned, which includes Conferences and Events  Support network stations with their enquiries on general operations issues

Requirements

Bachelor’s degree or equivalent from a university Experience in air transport operations  Possesses excellent analytical and problem-solving skills  Quality mindset and able to develop and validate procedures  Team player and able to interact well with various stakeholders Good communication skills – written, oral and active listening

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