Technical Service Delivery Manager
4 weeks ago
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
Be a part of something BIG
Leading a team of resources to deliver successful IT projects and demands on time within budget to support business. Strong ownership skills to deliver the projects, process ownership, obtaining agreement and effectively communicating policies across the organization. As a SPOC to represent Technology Infrastructure to coordinate and manage project status update to the stakeholders and mitigate risk of project delay. This is an opportunity for someone who is passionate on Project delivery with new technology adoption and deliver reliable infra services to end user, Operation teams. Pose an infra technology background and able to script & code to modernize the infra build tech stack.Make an Impact by:
Service Delivery Management:
Oversee all projects in your Squad to ensure “deliver the best quality with the best service”. Manage projects and Demands within the Group IT domains and own the complete end to end Service Delivery Management accountability for the projects. Develop, manage, and improve stakeholder relations – both internal and external. Use of project management artefacts to ensure effective outcomes such as: Accuracy of forecasting, Delivery timelines and schedules are met and Adherence to quality standards. Understanding the pipeline of demand and work with the PMO and internal TI members to ensure an appropriate supply of resources. Provide regular reports to the management and other departments on your Squad’s achievements, challenges, and recommended solutions. Resolving project escalated issues and disputes while maintaining constructive working relationships and achieving schedule commitments. Technically able to understand the requirement and work within the Squad team on the related infrastructure layer design like Operating System, Database, Middleware, Network and Cloud. Managing and leading complex stakeholders (internal GIT like PMO and other APPs domain sometimes including business) towards optimal solutions while helping them to understand resource constraints and prioritization. Enable the team’s collective success, delivering the projects and building a cohesive, high-caliber team. Holding the teams to the highest standards, project discipline and accountability. Continuously improving the technical delivery model and strategy, implementing, and managing delivery with the associated teams. Ensuring compliance with the infrastructure standards for applicable Service Area Coordinating the efforts of internal stakeholders and Service Providers to support the change management process Working collaboratively with internal stakeholders (other IT domains, business units, etc.) to develop and design system and infrastructure requirements to meet business needs for the business application projects.Financial & Contract Management:
Contribute to budget planning, resourcing, and procurement till commissioning the project and demand. The role is tasked with meeting the project delivery milestones along with financial and customer centric KPIs.Contract & Vendor Management:
A significant component of this role requires working with internal employees, contractors, and third-party vendors to deliver quality outcomes for the business. The Technical Service Delivery Manager (SDM) will need to manage the entire procurement process leading to successful project commission. Timely contract negotiations and managing contracts is a vital skill to succeed in this role. The incumbent must ensure that all procurement governance guidelines are strictly adhered toPeople Management – Internal & External:
Manage the group of highly trained and skilled Service Delivery Management, Service / Operation management, Finance & Contract and Audit team for high performance delivery To work closely with TI Members, vendors, stakeholders across the Group IT and Business domainsSkills for Success:
Candidate must possess at least a Degree in Computer Science / Information Technology / Engineering or equivalent PMP / Agile Certified. Minimum 10 years of relevant experience in Project and service delivery management. With Minimum 5+ years of relevant Experience in Infrastructure Project Management, Vendor Management and Contract Management. Coding and Scripting with good experience Additionally, good to have a good knowledge on IAC (Infrastructure As Code)Rewards that Go Beyond:
Full suite of health and wellness benefits Ongoing training and development programs Internal mobility opportunitiesYour Career Growth Starts Here. Apply Now
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
-
Technical Service Delivery Manager
2 weeks ago
Singapur, Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a...
-
Technical Service Delivery Manager
2 weeks ago
Singapur, Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a...
-
Technical Delivery Manager
2 weeks ago
Singapur, Singapore ALEPH PTE. LTD. Full timeRoles & ResponsibilitiesAt Aleph, we design human experiences by asking the right questions. Here, you'd find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close...
-
Technical Delivery Manager
4 weeks ago
Singapur, Singapore ALEPH PTE. LTD. Full timeRoles & ResponsibilitiesAt Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close...
-
Technical Delivery Manager
4 weeks ago
Singapur, Singapore ALEPH PTE. LTD. Full timeRoles & ResponsibilitiesAt Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close...
-
Technical Delivery Manager
1 month ago
Singapur, Singapore Encora Inc. Full timeTechnical Delivery Manager Experience: 10 years Job Mode: Full-time Work Mode: On-site Our team comprises five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and...
-
Technical Delivery Manager
4 weeks ago
Singapur, Singapore Encora Inc. Full timeTechnical Delivery Manager Experience: 10 years Job Mode: Full-time Work Mode: On-site Our team comprises five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and...
-
Technical Delivery Manager
2 weeks ago
Singapur, Singapore Unison Consulting Pte Ltd Full timeWe are in search of an experienced Technical Delivery Manager with 10-14 years of expertise to lead our team for a banking project. The perfect candidate should possess a solid technical background in Oracle, UNIX, and SQL, with specialized knowledge in Moody's Analytics reporting and RiskAuthority. As the Technical Delivery Manager, you will be accountable...
-
Technical Delivery Manager
2 weeks ago
Singapur, Singapore Ancileo Pte Ltd Full timeTechnical Delivery Manager - Travel Insurance Ancileo is an insuretech that provides technology solutions to Insurers, Reinsurer and Brokers. Our team works directly with customer teams on technical development, design, marketing, operations, and strategy to power digital insurance partnerships globally.Currently live in 23 countries with a top Global...
-
Service Delivery Manager
1 week ago
Singapur, Singapore ST Engineering Full timeTitle: Service Delivery Manager Job ID: Location: ST Engineering Jurong East Bui, SG Description: Responsibilities: Manage the performance of services and ensure that Service Levels are achieved. Engage customers and/or vendors to ensure the smooth delivery of services. Communicate effectively on technical and business issues to both...
-
VP, Technical Delivery Manager
2 weeks ago
Singapur, Singapore United Overseas Bank Full timeVP, Technical Delivery Manager (Loans Origination), Group Technology Posting Date: 17-May-2023 Location: Alexandra (City Area), Singapore, Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
-
Senior Service Delivery Manager
2 weeks ago
Singapur, Singapore Singtel Full timeAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...
-
VP, Technical Delivery Manager, Wealth
2 months ago
Singapur, Singapore United Overseas Bank Full timeVP, Technical Delivery Manager, Wealth Posting Date: 27-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...
-
VP, Technical Delivery Manager, Wealth
4 weeks ago
Singapur, Singapore United Overseas Bank Full timeVP, Technical Delivery Manager, Wealth Posting Date: 27-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...
-
Service Delivery Manager
1 month ago
Singapur, Singapore Logicalis Full timeJob Description Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can...
-
Service Delivery Manager
4 weeks ago
Singapur, Singapore Logicalis Full timeJob Description Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can...
-
First VP, Technical Delivery Manager
2 weeks ago
Singapur, Singapore United Overseas Bank Full timeFirst VP, Technical Delivery Manager (Payments), Group Technology (PYM1_PYM_R) Posting Date: 10-May-2023 Location: Cecil Street, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Service Delivery Manager
3 weeks ago
Singapur, Singapore Logicalis Full timeJob Description Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can...
-
Senior VP, Technical Delivery Manager
2 weeks ago
Singapur, Singapore United Overseas Bank Full timeSenior VP, Technical Delivery Manager (Payments), Group Technology (PYM1_PYM_R) Posting Date: 12-May-2023 Location: Cecil Street, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Junior Technical Delivery Officer
3 days ago
Singapur, Singapore Opus 2 Full timeThe technical delivery team is responsible for the deployment of Opus 2’s services to hearing room locations. This will include the planning/preparation of the equipment needed for the hearing/service, the logistical deployment of the service, the configuration and setup, the support of the service, the breakdown and removal of equipment.This client facing...