Business Intelligence Admin

2 days ago

Singapore INTEGRATED HEALTH INFORMATION SYSTEMS PTE. LTD. Full time

This is a hybrid role, Business intelligence Admin creates and maintains the databases for Clarity and Caboodle, while Business Intelligence developers (BIDs) create analytics content based on specifications created by Cogito business analysts.

BIDs design and write reports based on an in-depth knowledge of operational system usage. This level of knowledge requires a deep understanding of system build, end user workflows, and patterns of use. The BIDs shall have both the technical skills required to design and write reports and the operational knowledge to help them understand what report consumers need to see.

**Responsibilities**
- Configuring and maintaining the Cogito databases according to the environment strategy
- Engaging in capacity planning exercises to ensure adequate system resources
- Monitoring database size and health
- Creating and managing plans for maintaining statistics and indexes
- Understanding performance metrics, monitoring system performance, and troubleshooting issues
- Following vendor and Epic best practices for hardware and software configuration
- Meeting with Cogito Process Analysts (PA) and report requesters (SMEs) to understand their data needs
- Identifying and reviewing the appropriate technological solutions for various reporting needs
- Creating reports, using a third-party report writing tool such as Crystal reports, to display Clarity data
- Writing SQL for custom SQL metrics
- Modifying existing reports, as necessary
- Distributing Clarity reports to report consumers using Epic-Crystal integration
- Reviewing peer reports for validity
- Testing report build in a specified testing environment and volume testing in live environments
- Reviewing upgrade documentation related to Clarity features and released Crystal reporting content, and determining how to implement the changes

**Key competencies**
- A degree in engineering, physics, computer sciences, math, information systems, or statistics
- At least 3 - 5 years’ experience in developing, implementing and maintaining IT systems
- Strong communication skills
- Critical thinking and an analytical mind
- Technically proficient in your analytical database platforms
- Working knowledge of the database operating systems
- Proficiency with SQL and relational database concepts
- Proficiency and demonstrated experience with report writing tools
- Ability to gain an in-depth understanding of the data model through data model classes geared toward content areas
- Ability to understand data structures that could benefit the entire reporting environment

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