Director, Business Intelligence

**This role is responsible for**:

- Taking a lead role in winning and delivering complex business intelligence engagements and ensuring a high quality of service delivery
- Playing a key role in developing and executing strategy for the Business Intelligence practice across the local market (SE-Asia) and the wider APAC region.
- Demonstrating superior understanding of client needs and account management skills. Building and maintaining long-lasting and meaningful client relationships.
- Constantly seeking innovative ways to improve services we offer to our clients.
- Leading, motivating and developing a team of high-performing consultants.

**Practice management**
- Lead, develop and coach a high-performing practice team. Manage performance and offer specialist training to develop the practice team
- Identify and resolve skill gaps and support the recruitment and retention of high calibre consultants, in consultation with local management
- Set, and periodically review, objectives for all members of the Business Intelligence team across the practice in line with company policy
- Manage effectively the commercial aspects of this practice, which include overall analysis of projects undertaken to ensure targets for profitability, utilisation and realisation are met.
- Participate in financial controls of practice, including budget planning.
- Ensure the BI SE Asia practice operations efficiently and to consistently high standards of excellence through thorough peer reviewing, project and risk planning, scheduling, task allocation, feedback and training.

**Client relationships**
- Foster thriving client relationships, including exploiting cross-selling opportunities to relevant parts of the business
- Grow client accounts to higher and broader levels of service; expand the relationship by service and geography
- Play an active role in generating new client leads for the business.

**Business development and strategy**
- Define and implement competitive business strategies and well-crafted business plans designed to expand the company’s standing with its clients
- Ensure Business Intelligence revenue targets are met or exceeded
- Consistently develop the company’s position with its clients to enhance business development in close co-ordination with the other practice areas, and secure higher fee-earning engagements
- Represent Control Risks at events and other business development functions and assist in developing Control Risks’ profile within the region
- Work closely with other regional CFI teams on business development initiatives
- Supporting the growth of Control Risks’ brand in the region

**Case work**
- Oversee multiple complex assignments, create project teams, and set plans, deliverables and project budgets
- Manage output from direct reports: ensure rigorous quality control and the highest standards of service delivery.
- Ensure projects are priced, structured and managed effectively to deliver on profit and within margin targets
- Contribute to good cash flow by invoicing in a timely fashion and participating in the collection process

**Requirements**:
**Knowledge and experience**

**Essential**
- Strong track record of managing client relationships and winning and delivering complex business intelligence assignments
- The ability to advance the growth of the business with a continuous view to profit
- Extensive and demonstrable experience operating within a commercial environment
- Proven ability to successfully manage projects and gain repeat business from clients
- Experience representing a company’s products and services, and positioning them against competitors
- A passion for high-quality service delivery and project output
- Experience mentoring and coaching junior team members, and leading and actively participating in training programmes
- Ability to synthesise knowledge and information with client needs to build compelling value propositions to drive sales targets
- At least 12-15 years’ professional experience working for a leading professional services firm

**Preferred**
- Holding a senior position in business intelligence or related field

**Qualifications and specialist skills**

**Essential**
- Undergraduate degree or equivalent
- Excellent communication, listening and negotiation skills
- Advanced analytical and report writing skills
- Close attention to detail
- Ability to multi-task and manage multiple commitments under time pressure
- Demonstrable strong people management skills
- Methodical approach and strong project management skills
- Demonstrable commercial acumen when planning and pricing projects in terms of time, resources and outcomes
- Strong network of contacts across the geo market

**Preferred**
- Expert understanding of business, regulatory, economic and political trends across South-East Asia.
- Fluency in a South-East Asian language.

**Behaviours**

All employees are expected to display behaviours reflective of our company values: Integrity and Ethics, Collabo