Platform Operations, Assistant Manager

2 days ago


Singapore MARINE ONLINE (SINGAPORE) PTE. LTD. Full time

**Responsibilities** This position reports directly to the General Manager (Operations). This role is a business leader for platform operations, user operations and customer service operations for Marine Online and related properties. This role will be supported with executives. - Adept in ecommerce platform operations and conduct of activities, with at least 5 years of related experience, preferably B2B at a respectable ecommerce / related service provider. - Have led teams in Platform Operations, KYC/KYB, Customer Service and related functions, with a deep understanding of considerations and SOPs. - Able to assess business goals and derive relevant process changes to increase efficiency. - Able to understand stakeholder needs and develop/implement plans to deliver on needs. Able to lead teams to execute data management plans and enhance internal and external user touchpoints. **The tasks to be carried out within this role are**: - Lead and manage Platform Operations, User Operations and Customer Service Teams to achieve business goals. - Monitor operations and augment processes to increase efficiency, delivering higher service quality. - Develop training materials with Platform Operations and Training Team, delivering trainings to Business Units. - Interact with Business Units to uncover and understand Customer and Internal User painpoints, translating them into Change Requests and Enhancements for Product Leadership delivery. Champion platform knowledge and platform analytics, routinely update Business Units on new developments. **Team Fit**: - Balanced world view with understanding of a global maritime market. - Interest in world affairs, supply & demand, geo-politics & their effects. - Excellent verbal and written communication skills (English & Mandarin). - Keen eye for detail. - Organized & process driven. - Critical thinking. - Advanced skills in MS Office software or equivalent. - "Play to Win" attitude. - Team player. Thoughtfulness towards business goals & stakeholders. **In this role, you will learn about**: - Business - Stakeholder Management - Organizational Needs - Team Building Critical thinking. **You will be exposed to real life examples of**: - Leadership - Management Skills - Generating Profits - Driving Revenue Business expansion **Qualifications** - Diploma/Degree from a recognized institution in CS or relevant field or, Substantial experience with proven results in relevant field **Plus Points** - Tableau, Looker Studio, Retool, Zendesk, Jira, Project Management and related tools. - Knowledge of digital platforms, operations tools and ecosystems. - Experience in Senior Management. - Experience in Maritime Industry. Experience in Operations (Tech Industry). We will contact you if you are shortlisted for this position



  • Singapore BRIGHTOIL PETROLEUM (S'PORE) PTE. LTD. Full time

    Duty and Responsibility The tasks to be carried out within this role are: 1. Lead and manage Platform Operations, User Operations and Customer Service Teams to achieve business goals. 2. Monitor operations and augment processes to increase efficiency, delivering higher service quality. 3. Develop training materials with Platform Operations and Training...


  • Singapore Government Technology Agency Full time

    **What the role is** **What you will be working on** - In this role, you will work as a team and in collaboration with GovTech and agencies' users, you will: - Oversee the day-to-day business operation and management of the Digital Platform, to make sure the Platform met its intended outcomes - Work with the various stakeholders to manage all business...


  • Singapore nSearch Global Full time

    Platform Operations Engineer Our client, one of Asia‐Pacific’s leading organizations, is looking for a Platform Operations Engineer to maintain and optimize critical infrastructure platforms across development, staging, and production environments. Responsibilities Maintain and optimize critical infrastructure platforms encompassing compute, storage,...


  • Singapore FPT ASIA PACIFIC PTE. LTD. Full time

    Key Responsibilities Infrastructure Management & Operations Maintain and optimise critical infrastructure platforms encompassing compute, storage, virtualisation, and supporting systems across development, staging, and production environments. Ensure consistent platform performance through proactive monitoring, capacity planning, and lifecycle management of...


  • Singapore TECH AALTO PTE. LTD. Full time $90,000 - $120,000 per year

    Platform Operation EngineerJob DescriptionThe Platform Operations Engineer will be working with government agencies to maintain and support their critical on-premises platforms and infrastructure. This role focuses on ensuring platform reliability, implementing modern operational practices, and supporting infrastructure modernisation initiatives while...


  • Singapore Blue Ocean Systems Infotech Pte. Ltd. Full time $90,000 - $120,000 per year

    Hi,Immediate HiringJob DescriptionThe Platform Operations Engineer will be working with government agencies to maintain and support their critical on-premises platforms and infrastructure. This role focuses on ensuring platform reliability, implementing modern operational practices, and supporting infrastructure modernisation initiatives while maintaining...


  • Singapore Intellect Minds Full time

    The Platform Operations Engineer will be working with government agencies to maintain and support their critical on‐premises platforms and infrastructure. This role focuses on ensuring platform reliability, implementing modern operational practices, and supporting infrastructure modernisation initiatives while maintaining robust support for existing agency...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Role: Platform Operations Engineer JD: Key Responsibilities: Maintain critical infrastructure platforms including compute, storage, virtualisation, and supporting systems across development, staging and production environments. Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency...


  • Singapore EXASOFT PTE. LTD. Full time $80,000 - $120,000 per year

    Job DescriptionThe Platform Operations Engineer will be working with government agencies to maintain and support their critical on-premises platforms and infrastructure. This role focuses on ensuring platform reliability, implementing modern operational practices, and supporting infrastructure modernisation initiatives while maintaining robust support for...


  • Singapore Operations OO Full time

    **If you’ve worn a pair of glasses, we’ve already met.** We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and...