Platform Operations Engineer

2 weeks ago

Singapore FPT ASIA PACIFIC PTE. LTD. Full time

Key Responsibilities Infrastructure Management & Operations Maintain and optimise critical infrastructure platforms encompassing compute, storage, virtualisation, and supporting systems across development, staging, and production environments. Ensure consistent platform performance through proactive monitoring, capacity planning, and lifecycle management of virtualisation platforms and GCC 2.0 Azure environments. Operational Excellence & Automation Implement and maintain platform standards whilst executing infrastructure automation initiatives to enhance operational efficiency and system reliability. Drive the adoption of modern operational practices including configuration management processes Security & Compliance Execute comprehensive monthly server patching strategies across GCC 2.0 Azure and on-premises environments, maintaining security posture while minimizing service disruption. Implement and maintain security controls including access management frameworks, security hardening protocols, and continuous compliance monitoring systems. Incident Management & Support Provide expert L1/L2 technical support for platform-related incidents, conducting thorough problem determination and resolution activities. Collaborate effectively with application teams to address platform stability, performance optimisation, and scalability requirements whilst maintaining service level agreements. Modernisation & Innovation Support containerisation initiatives and maintain hybrid cloud solutions for both modern and traditional workloads. Contribute to platform enhancement projects and implementation of innovative infrastructure solutions, ensuring alignment with enterprise architecture standards. Business Continuity & Documentation Maintain robust backup, disaster recovery, and high-availability solutions for critical platform components. Develop and maintain comprehensive platform documentation, operational runbooks, and standard operating procedures to ensure knowledge

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