General Manager
1 week ago
4 years exp
**Roles & Responsibilities**
- Oversee all store operations based on the goals, objectives, and standards of
the organization.
- Oversee, assist, and supervise all department managers in planning and
performance to achieve all goals and objectives.
- Oversee the monitoring and managing of all labour and other controllable expenditures within budget.
- Understand and utilize the financial tools and reports available to support operations.
- Help direct and maintain inventory, product mix, and merchandising standards sufficient to meet organizational ends and goals.
- Evaluate and identify customer service needs and develop necessary training
- to provide outstanding customer service to its members and customers and communicates clearly and effectively to the membership.
- Monitor key indicators to ensure overall satisfaction.
- Maintain open and positive relations with all divisions of the Group
- Maintain feedback loop to potential suppliers and buyers with customer comments and employee opinions
- Develop and work with potential buyers to establish the acceptable inventory levels for the outlet
- Maintain high merchandising values that reflect the group image by being creative, educational, inviting and expressive
- Monitor overall store conditions to meet customer service objectives and budgetary goals.
- Plan and implement all store operations within budget.
- Develop and oversee store design and merchandising plan.
No information added.
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