Customer Service Support Assistant/executive

**Responsibilities **Customer Service** - Ensure client service associates execute their role well and provide execellent customer service to clients and their caregivers. - Covering the duty of the team as required to ensure smooth daily operations. - Liaise with relevant departments for follow up on client related matters. - Ensures accurate and timely...

**About AETOS** AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...

**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

**About AETOS AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...

**Responsibilities**: Essential responsibilities include but are not limited to: - Report to Customer Support Manager and support Business Development Directors on account related issues - Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales...

This position reports to the Senior Customer Service Manager and will assist in handling and delighting customers, upholding Simmons' vision of providing a unique customer experience and overall total customer satisfaction. **Responsibilities**: - Perform order fulfillment duties and provide necessary sales support to the sales team - Handling customers'...

Able to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...

**Responsibilities: - Reporting to the Customer Service Supervisor, the Assistant Customer Service Executive will be responsible for duties, including but not limited to the following: - Preparing service quotations. - Coordinating between service centre, store and accounts departments to ensure that service orders are posted accurately and in a timely...

**Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...

Conduct 500-600 post-purchase follow-up calls daily as part of the 48-hour customer feedback process. - Ensure adherence to the standardised calling script and protocols. - Drive improvements in response rates and NPS performance through consistent and high-quality outreach. - Accurately log customer feedback and escalate issues when necessary.Collaborate...