Desktop Support Engineer L2

16 hours ago

Singapore HELIOS SYSTEMS PTE. LTD. Full time

**Job Description**:

- 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
- Knowledge of ITIL processes and practices.
- Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills.
- Ability to work independently as well as in a team environment.
- Flexibility to work outside of normal business hours, if required.

Education Requirement
- Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus
- Mon - Friday, **8:00 am to 5:00 pm**

**Job Types**: Full-time, Contract

Contract length: 12 months

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