Customer Experience Executive

1 day ago


Singapore Career Edge Asia Pte Ltd Full time

$2500 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: Central

**Responsibilities**
- Ensure that customer experience excellence is delivered within the business, culture and values.
- Greet and welcome guests as soon as they arrive on to our space.
- Answering phone calls and perform service calls.
- Respond to all requests in a timely manner, including knowing products, knowing services and being ambassadors for the space.
- Resolve disputes and issues with residents and customers and take ownership of feedback.
- Ensure customers are retained on company’s platform.
- To perform shift duties including and not limited to collecting payment.
- Ensure that the reception desk is professionally always manned and keep the desk neat and tidy.

**Requirements**:

- Minimum Degree/Diploma in relevant fields
- Minimum 2 years of relevant experience.
- Proficient in Microsoft offices and computer skills
- Excellent verbal and written communication skills

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:

- **Salary Offer **$2300-$2500



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