Service Desk Engineer L1

:Excellent communication skillsInterpersonal skills, active listening1 year previous Service desk or equivalent experienceAttend to Phone, Email and any other online queries where applicableExcellent organisational skills1 year previous Service desk or equivalent experienceManaging incidents including business expectations and communicationStrong knowledge...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

Ensign is hiring ! **Responsibilities**: - Ability to lead shift and assist Team Lead in SD operations - Provide support guidance to shift members and to handle difficult customers’ call - Responsible for 24x7 helpdesk support. To provide excellent customer service support by managing internal and external customer’s enquiry, requests or complaints in...

Who are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable. **5 Days Work Week** **Office Hours** Role Responsibilities: - Handling of daily enquiries by potential customers - Helping with Zendesk tickets and calls i.e. enquiries from...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Location : Bendemeer Road ( near Boon keng Mrt)Mon to Fri, 9am-6pm or 8am-5pm.2month temp to support service desk team.Responsibilities:· Respond to the incoming enquiries/incident/request (Call, Email, Portal etc.) within Service Level Agreement (SLA)· Record and manage all issues in IT Service Management (ITSM).· Perform 1st level trouble-shooting on...

2 to 5 years relevant experience in L1 support roles, preferably in banking or card systems.Basic understanding of VisionPLUS 10 (Flex) architecture and core modules.Exposure to JCL, COBOL, VSAM, CICS is a must.Exposure to Microfocus environment (Flex) is a must – Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open TechnologiesFamiliarity with...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...