Service Desk Engineer L1

Excellent communication skills - Interpersonal skills, active listening - 1 year previous Service desk or equivalent experience - Excellent organisational skills - 1 year previous Service desk or equivalent experience - Managing incidents including business expectations and communication - Strong knowledge of Microsoft based operating systems, MS Outlook and...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

Ensign is hiring ! **Responsibilities**: - Ability to lead shift and assist Team Lead in SD operations - Provide support guidance to shift members and to handle difficult customers’ call - Responsible for 24x7 helpdesk support. To provide excellent customer service support by managing internal and external customer’s enquiry, requests or complaints in...

Who are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable. **5 Days Work Week** **Office Hours** Role Responsibilities: - Handling of daily enquiries by potential customers - Helping with Zendesk tickets and calls i.e. enquiries from...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Location : Bendemeer Road ( near Boon keng Mrt)Mon to Fri, 9am-6pm or 8am-5pm.2month temp to support service desk team.Responsibilities:· Respond to the incoming enquiries/incident/request (Call, Email, Portal etc.) within Service Level Agreement (SLA)· Record and manage all issues in IT Service Management (ITSM).· Perform 1st level trouble-shooting on...

2 to 5 years relevant experience in L1 support roles, preferably in banking or card systems.Basic understanding of VisionPLUS 10 (Flex) architecture and core modules.Exposure to JCL, COBOL, VSAM, CICS is a must.Exposure to Microfocus environment (Flex) is a must – Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open TechnologiesFamiliarity with...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...