Dynamics CRM Developer

**JOB TITLE: CRM Dynamics Software Developer**

**JOB PURPOSE**

To design, develop, test, document, and deploy software from specifications in accordance with agreed standards, and to support and maintain integrated IT solutions to the business, so that the company’s aims and objectives can be achieved through its use of Information Technology.

To extend the capabilities of the IS Service Development Team by providing the business with functional and technical expertise specifically in Microsoft Dynamics CRM, in addition to other Microsoft development toolsets.

**JOB DESCRIPTION**

To work with the Enterprise, Solution, and Technical Architects to establish and maintain agreed standards, patterns, and designs applicable to the work undertaken and to ensure that they are adhered to.

Collaborate effectively with Project Manager and wider project resources, attend planning and project progress meetings, with the objective of developing CRM solutions that meet the evolving customer needs and comply with industry standards.
- Responsible for the design, coding, unit testing, and documentation of software, complying with agreed techniques to a high-quality standard and under version control, ready for sign-off through gate process.
- Producing release notes and updating system documentation.
- Producing regular progress reports against agreed timescales.
- Highlight potential technical issues during development lifecycle and escalate to project manager and line manager.
- Evaluate, review and provide expert advice in programming methods, tools, and/or standards used in the organization. Contributing towards the on-going evolution of the Secure Software Development Life Cycle (SSDLC)
- Plan, design and conduct unit tests on software, correcting defects, re-test to achieve an error-free result in conjunction with the QA team. Liaise with Business Analysts and QA resources during testing cycles.
- Plan, design and conduct performance and usability tests on software to achieve systems that deliver acceptable performance and are easy to use.
- Undertake reviews of supplied specifications with others as necessary.
- Take part in peer reviews of own work, that of colleagues and 3rd party resources as required to ensure high standards of software delivered to the business.
- Monitor key production systems, processes and software used in the company, carrying out immediate remedial work or making recommendations for subsequent corrective action to ensure SLAs are kept.
- Plan and undertake software upgrades under standard Change Control process, ensuring the delivery of updated software is completed to agreed timescales with full agreement and communication with the business.
- Ensure that all software development and activities supporting it adheres to company security standards, and that there are no breaches to data security either internally or externally.
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**3. KNOWLEDGE & EXPERIENCE**

**Technical**:

- **
Specific CRM Experience (3-4 years)**
- Must have experience in Microsoft Dynamics CRM versions 2015/2016/Dynamics 365.
- Comfortable with the CRM SDK and working with the APIs.
- The Ability to write and debug plug-ins and workflow activities as well as building workflows.
- Solid knowledge of JavaScript.
- Experience using the Portal technology new to CRM would be an advantage.
- Experience of both on premise and cloud instances of CRM.
- Comfortable with the installation of Dynamics CRM in an on premise environment and the infrastructure requirements for an installation along with Windows security.
- A good understanding of Solution management and release processes unique to Dynamics CRM.
A willingness to find solutions that work with the CRM functionality before resorting to custom code.
- Scribe experience would be useful.
**Other Technical Experience (3-5 years)**
- C#, WCF, MVC, ASP.net
- Microsoft Team Foundation Server (TFS)
- Visual Studio family
- Transact-SQL
- RDBMS Microsoft SQL Server 2005, 2008r2, 2012
- Microsoft Integration Services, Microsoft IIS, Web Services
- Office 365
- Cloud
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**Non-Technical**
- Excellent team skills working in collaboration at a technical level with colleagues, IT partners, IT consultants both on and off site.
- Desire to strive towards excellence through continual improvement and understanding of the needs of service to the business for the greater needs of the business.
- Excellent communications skills to explain either verbally or in writing technical concepts, solutions and ideas with people at all levels of IT knowledge and experience, with sufficient authority to advise CIO, and Heads of Department when the need arises.
- Ability to work independently and with high degree of autonomy to make decisions at the appropriate time, drawing on extensive experience and taking into account the needs of the situation, priorities, constraints and the availability of necessary information.
Corporate, Industry and Professional Standards: Proficient in the specific s