Customer Service Representative
17 hours ago
CUSTOMER SERVICE REPRESENTATIVE The role Customer Service - To handle escalation of unresolved customers enquiry. - Troubleshoots and resolves customer complaints. - To act as first point of contact for customers from enquiry to order / cash collection. - Provides new and existing customers with the best possible service in relation to billing inquiries, suggestions and complaints. - Responsible for handling customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution. - Manage and develop existing business in line with customer segmentation, rules and procedures. Sales - To work closely with the sales team and support them to achieve sales objectives and improve the sales efficiency and customer satisfaction. - Assist the sales team in executing daily activities and objectives. - Handle daily sales administration, including inquiries and order processing. - Manage customer orders and ensure timely delivery. - Coordinate incoming and outgoing shipments with forwarders. - Provide logistics support for all shipping-related tasks. - Maintain price lists, brochures, catalogs, and promotional materials. To collect and communicate relevant business and market intelligence to product and sales management by using the applicable systems. - To maintain and develop robust and effective customer relationships in order to achieve relevant sales and marketing plan. Admin - Perform general office administrative support as needed. Your Profile - Diploma or equivalent. - Min 2 years of customer service experience preferred. - Excellent communication and problem-solving skills. - Comfortable with technology and learning new tools. - Experience in logistics is preferred. - Proficiency in Microsoft Office and SAP, ERP systems (advantage). - Strong multitasking and independent working skills. - Mature, responsible, and proactive with a positive attitude. - Immediate availability preferred. Job Reference No: R0080225 Customer Service Representative Int Ref: MT Please note: - "Applicants will be matched against above key performance criteria and profile requirements._
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Customer Service Representative
17 hours ago
Singapore Mouser Electronics Full time**JOB DESCRIPTION** Title: Customer Service Representative Location: International The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...
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Customer Service Representative
1 week ago
Singapore ABB Full time**Customer Service Representative**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Customer Service Representative
1 week ago
Singapore Stolt-Nielsen Full timeKey Responsibilities: - Directly responsible for processing orders for assigned customers based on current agreements and quality standards and communicates requests to Operations Department. In addition, handles any after-hour issues that may arise and provides as a back-up Customer Service Representative. - Establishes and maintains a working relationship...
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Customer Service Representative
2 days ago
Singapore CORNERSTONE ADVISERS PTE. LTD. Full time $30,000 - $60,000 per yearKey ResponsibilitiesCustomer Relationship Management: Acting as a liaison between clients and the company, developing strong relationships, and ensuring customer satisfaction.Brand Promotion: Representing the company at events, demonstrating products, providing information on services, and creating a positive brand image.Customer Service: Providing...
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Customer Service Representative
17 hours ago
Singapore ABB Full time**Customer Service Representative**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Customer Service Representative
6 days ago
Singapore CITY BALLET ACADEMY PTE. LTD. Full timeWe are currently seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients by addressing their inquiries and concerns, resolving issues, and ensuring their satisfaction. **Responsibilities**: - Resolving customer...
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Customer Service Representative
3 days ago
Singapore APNKL Full timeM40722 Job Title: Customer Service Representative **Salary**: $2200-3000 Working Hours: 9am - 6pm, Monday to Friday Monthly Off Days: 8 Hiring Company: A software development company - Requirements: - English proficiency level 7 - Must be willing to occasionally take work calls after office hours - Work Location: Ang Mo Kio (Red Line NS16) **Salary**:...
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Customer Service Representative
1 week ago
Singapore Crocs Inc (Enterprise) Full time**Customer Service Representative**: - Requisition ID: 9288 - Job Location(s): Singapore, Singapore, SG, 138589 - Time in Office: Hybrid **Overview**: The Customer Service Representative (CSR) manages wholesale order processing, inventory fulfillment, and customer support. The CSR acts as a liaison between sales, warehouse, planning, and the customer to...
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Customer Service Representative
3 days ago
Singapore LivaNova Full timeJoin us today and make a difference in people's lives! Job Purpose Functional responsibility: The purpose of the Customer Service Representative role is to provide outstanding customer service to all internal and external customers, undertake administration duties where required, represent the company in an ethical and professional manner and adhere to...
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Customer Service Representative
17 hours ago
Singapore Survitec Group Limited Full time**Vacancy Title**:Customer Service Representative** **Vacancy Location: Senoko, Singapore** **Engagement Type: Full-time, Permanent** **The Role**: Here at Survitec, we are currently recruiting for a Customer Service Representative to join our team based in Senoko, Singapore. As a Customer Service Representative, you’ll receive and process customer...
