Sales Support Executive

4 days ago

Tampines, Singapore CONNECTe INTERNATIONAL Pte Ltd Full time

Our client is a global logistics service provider MNC who manages contract logistics, freight logistics, port logistics and public transport. They are currently seeking for **Sales Support Executive** **(Import & Export - Ocean and Air Freight) **to support their operation.

**JOB DIMENSION (SCOPE)**
- Check tariff or/and coordinate with local pricing/procurement/overseas offices/agents to obtain relevant rates;
- Preparation of quotations based on the instructions given by the sales and timely submission to sales/ customers;
- Follow up on quotation with customer (existing customer) or sales (new customer) to get indication or feedback, and working in ticketing system;
- Provide the pricing/ procurement team with detailed feedback from customers;
- Prepare job instruction form/ customer SOP and cost summary, and handover to operations;
- Assist sales or coordinate with operation staff to update customers’ reports if required;
- Handle escalation from operations for differences on actual overseas invoices vs cost summary;
- Handle escalation from operations on commercial items covered on the quotation;
- Use of software solutions such as ticketing system as well as tariff / rate tools;
- Ad hoc task assigned.

**KNOWLEDGE, SKILLS AND ATTRIBUTES**
- Tertiary education in business, supply chain management / logistics or equivalent;
- Minimum 1-2 years’ experience in freight forwarding business or related fields.
- Self-motivated;
- Computer literate;
- Excellent attention to detail;
- Strong communication skills, both verbal and written;
- Ability to manage workloads effectively and meet deadlines;
- Good team player;
- Possess a positive customer-oriented mind set.

CONNECTe International Pte Ltd

EA License No: 15C7583

EA Personnel: Clover Lai Kah Wai

EA Personnel No: R1545465

**Job Types**: Full-time, Permanent

**Salary**: $3,000.00 - $3,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

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