Sales Support Executive

4 days ago


Tampines, Singapore Crane Worldwide Logistics (S) Pte Ltd Full time $40,000 - $60,000 per year

The incumbent will provide proactive and comprehensive services to both Internal and External customers in all aspects of the Company's import and export freight forwarding services.

  • Receive requests to execute shipments and follow up with local/overseas product teams to make bookings.
  • To conduct follow-up on the shipment status to be able to update the clients accordingly.
  • Obtain rates from Crane offices/vendors and prepare costing sheets and quotations.
  • Provide support in managing and growing business with our House Accounts.
  • Support Sales Team in providing rate/service requests and support them on shipment related matters.
  • Provide freight solutions and propose to clients.
  • Escalate shipment issues and assist with resolution.
  • Deliver exceptional customer service by addressing client inquiries and concerns promptly.

Requirements

  • Able to perform independently and connect well in a team player environment.
  • Take on additional responsibilities if required, demonstrating flexibility and adaptability.
  • Meticulous, organized, and willing to go the extra mile to deliver excellent service to the client.
  • Possess experience in freight forwarding Sales support.


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