IT Support Executive
4 days ago
**Roles & Responsibilities**
We are seeking an IT Support Executive to oversee on-site IT operations and provide day-to-day technical support. The role involves managing incidents, service requests, and changes, while ensuring seamless end-user experience. This position includes both helpdesk and field support responsibilities.
**Key Responsibilities**
- Troubleshoot and resolve issues in line with SLAs and ITIL best practices.
- Escalate unresolved issues to higher-level support when necessary.
- Monitor, log, and manage incidents and requests with full documentation.
- Support IT projects and ensure compliance with SOX and InfoSec guidelines.
- Prepare RCA reports and contribute to service improvements.
- Coordinate with vendors and assist in change request (CR) processes.
- Act as backup to the SD Team Lead when required.
**Requirements**:
- Diploma in Computer Science or related field; CompTIA A+ / ITIL Foundation certified preferred.
- Microsoft certifications are a plus.
- 2-3 years of experience in helpdesk and field service environments.
- Strong troubleshooting skills and knowledge of ITSM tools.
- Good communication, problem-solving, and documentation abilities.
**Job Type**: Contract
Work Location: In person
-
IT Support Engineer
2 days ago
Tampines, Singapore Neurones IT Asia Full timeNeurones IT Asia is looking for **L1 Support Engineer** for one of our clients in Singapore. Your role as a developer will be to: **Responsibilities**: - Provide on-site / remote support to customers across Singapore [remote and on-site for APAC region] - Taking care of IT Infrastructure Support for across South-east Asian customers - To ensure any incident...
-
Project Manager
2 days ago
Tampines, Singapore Neurones IT Asia Full timeIn the context of team expansion, Neurones IT Asia is looking for a Project Manager **this** role is an integral member of the Neurones-IT Global Project Team, managing projects within the client program. **Major Job Activities** - Accountable for operational results of projects and project team deliverables, particularly project scheduling, product...
-
Service Now Solution Architect
2 weeks ago
Tampines, Singapore Power IT Services Full time5 years’ experience in IT or Customer support organizations - 3 years’ experience working as a technical consultant or business analyst in the delivery implementation of Service Now with a focus on Technology Workflows (ITSM, ITOM, ITAM) - Relevant Service Now certifications with a minimum of 1 CIS certification - 1 year of experience in implementing and...
-
Service Support Executive
5 days ago
Tampines, Singapore Talent Trader Group Pte Ltd Full timeResponsibilities:Handle customer inquiries and complaints via phone, email, or fax, ensuring prompt follow-up and resolution.Receive requests and prepare quotations or service charges for customers; manage Job Order Processing (JOP).Schedule and prioritize customer service requests to ensure timely delivery.Coordinate and communicate with field service...
-
Java Developer
2 weeks ago
Tampines, Singapore Neurones IT Asia Full time**Responsibilities**: - Demonstrate autonomy in development while collaborating effectively with the existing team. - Utilize project management skills to streamline processes and enhance efficiency. - Troubleshoot issues with precision and employ analytical skills to optimize system performance. **Must-Have Skills**: - Proficient in **Java 8, Spring, and...
-
Data Engineer
4 days ago
Tampines, Singapore Neurones IT Asia Full timeWe are hiring for Data Engineer role for one of our client. **Responsibilities**: - Build and support data pipelines and all associated Software Engineering infrastructure tasks. - Liaise with clients, technical architects, data architects, data scientists and BI analysts to gather requirements. - Analyse data requirements, prepare functional and...
-
Senior Network Operations Engineer
4 days ago
Tampines, Singapore IT Riders Pte Ltd Full timeThe Snr Support Enterprise Network Engineer is an Operations role whom will focus on SLA driven Level 3 Incident Management which encompasses responding and resolution of Network, Wireless, Security Infra related issues. The position will be a critical member of the Operations team whom are the higher level and Sev 1 n 2 escalations to diagnose and...
-
Network Engineer
4 days ago
Tampines, Singapore IT Riders Pte Ltd Full time**Responsibility**: Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource...
-
Customer Support Specialist
4 days ago
Tampines, Singapore Advanced Micro Devices, Inc Full timeOverview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....
-
Administrative Support school tampines
2 weeks ago
Tampines, Singapore WSH Experts Pte Ltd Full time**Requirements**: The Services required are set out as follows: Handle general reception duties in handling duties such as calls, walk-in enquires and receiving delivery orders. Assist students seeking medical help in sick bay and contact form teacher / parents when necessary. Perform administrative duties to support school meetings and events. Assist...