We’re Hiring for Jira Service Desk

**Executive Summary** Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs,...

We are looking for an experienced Service Desk Lead to oversee IT service desk operations and ensure timely, high-quality support for end-users across the organization. This role requires strong leadership, excellent communication skills, and hands-on technical expertise to drive service excellence and continuous improvement. Responsibilities Lead the...

Service Desk **Duration: 1 year** **Working Hours: 8.30am - 6pm, Monday - Friday** **Location: Serangoon** **Salary: max $3500 **Service Desk duties and responsibilities: **Daily statistics gathering and reporting - **Daily change statistics (Corin & Tower)**: - **Aging and Outstanding S3 & S4 Incident Tickets (Tower)**: - **Ticket Summary & Follow-up...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world with a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive...

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we...

**Requirement** 2. Min Higher Nitec in IT related fields 3. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment **will not** be considered. 4. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support. - The 1st Level Remote...

**Job description** **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...

Location: Singapore, AMK or other Employment Type: 1-Year Contract (Renewable)Salary: Up to $4,300/month Start Date: Immediate or Short Notice Preferred Overview We are hiring an experienced Service Desk Team Leader to manage frontline IT support operations and lead a team of 15 or more agents. The ideal candidate has hands-on experience in technical service...

**Service Desk Engineer** **SUMMARY**: - Our client is looking to hire a Service Desk Engineer who can provide technical support to users on Network (Switch, Firewall, Access Point), System (VMware, VXRail), DWDM Services (Adva, Ciena, Dark Fiber) Should the reported incident ticket (fault) not resolve-able by Service Desk after remote troubleshooting, the...

Location: Client Site – Chai Chee, Singapore Contract Duration: 1 Year (Completion Bonus included)Salary Range: SGD 3,100/month Clearance Required: Security Clearance Cat 1Availability: Immediate preferred About the Role We are looking for a motivated Service Desk Engineer to join our client’s IT support team. As the first point of contact for end users,...