L&d Measurement

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The L&D team enables T&S by equipping their talent with business-centric skills so they can lead the growth of our business. The L&D team supports and accompanies employees' performance and development during different stages of their careers. We aim at:

- Be the trusted L&D strategic partner to the T&S business leaders.
- Define and roll out programs that maximize T&S business impact based on core business needs.
- Constantly assess and refine our programs based on learning effectiveness evaluations.
- Build a world-class L&D organization for T&S.

What will I be doing?
Measurement Expertise
- Develop a measurement framework for assessing the effectiveness and impact of L&D interventions.
- Demonstrate business centricity by evaluation of L&D resources against business performance priorities.
- Develop data-supported insights to communicate the effectiveness of learning interventions and propose corresponding improvement propositions.

Stakeholder Management
- Collaborate with L&D BPs and business stakeholders in identifying business goals and learning intervention options.
- Develop and articulate relevant approaches to measuring the effectiveness of proposed learning interventions for identified business goals.
- Team with stakeholders business pillars and L&D support functions in identifying relevant tools and data sources required for identified measurement approach.

Engagement Competencies
- Establish regular interlocks with regional L&D teams and BPs to build consistency in measurement approaches, learning intervention effectiveness, and stakeholder messaging.
- Articulate identified data-supported insights and value learning propositions that co-relate to business priorities.
- Build knowledge-sharing forums for the L&D community on the importance of aligning learning measurement approaches with business priorities and best practices adoption.

What should I bring with me?
- Degree in a field emphasizing analyzing, displaying, or reporting on people-related data in organizations (e.g., Industrial/Organizational Psychology, Organizational Behavior, Economics, Statistics, People Analytics, etc.)
- 8-10 years of experience conducting quantitative and qualitative people research in the L&D space in organizational or consulting environments, working with key stakeholders and businesses to understand and clarify their business L&D requirements, and communicating analysis to technical and non-technical audiences.
- Experience with conducting program evaluation research.
- Knowledge of data visualization principles.
- Experience in working with learning business partners and senior leadership teams.

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.