Supervisory Human Resources Specialist

**Duties**:

- Analyze and troubleshoot a variety of HR processing problems and determine if the problems are systemic and need to be elevated to proper team for resolution.
- Oversee help desk operation, ensuring timely resolution of issues or prompt forwarding of those requiring higher level resolution.
- Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
- Identify developmental and training needs of employees, providing or arranging for needed development and training.

**Requirements**:
**Conditions of Employment**:
**Qualifications**:

- Current Department of Army Civilian Employees
- Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
- Interagency Career Transition Assistance Plan
- Land Management Workforce Flexibility Act
- Military Spouses, under Executive Order (E.O.) 13473
- Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
- Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
- Priority Placement Program, DoD Retained Grade Preference Eligible
- Veterans Employment Opportunity Act (VEOA) of 1998

Specialized Experience Requirement: One year of specialized experience which includes experience 1) providing oversight of programs, policies and initiatives relating to operational level civilian human resources automated systems: 2) analyzing and resolving a variety of automated civilian human resource automated system issues to correct deficiencies or make improvements; 3) and leading and/or mentoring a team of civilian human resource automation professionals. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13.)

You will be evaluated on the basis of your level of competency in the following areas:

- Communications
- Data and Content Management
- HR Information Systems Application
- Leadership

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13).

**Education**:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.

**Additional information**:

- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- One year trial/probationary period may be required.
- One year supervisory probationary period may be required.
- Direct deposit of pay is required.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
- This is a(n) Human Resources Management Career Field position.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

You may claim Military Spouse preference.

You may claim Priority Placement Program Preference.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive