IT Operations Executive

5 days ago

Central Singapore PERSOLKELLY Full time

Working Location - Toa Payoh

Working Hours - Mon to Fri, Office Hours

**Digital Workspace Service:
Enabling a digital workspace by delivering end user computing equipment & Telephony (Ios) (laptops, peripherals), print, collaboration & telecom services. Improving operational excellence and productivity through tested and proven technology.

**Responsibilities**
- Driving IT Operation & Digital Workspace service
- Ensure that problems are solved, either by own analyses or by escalation to a 2nd line support function and chasing the solution.
- Responsible for updating IT components and systems as required, both hardware and software, in cooperation with the suppliers of the IT components
- Work closely with other constituents such as the GIS and external vendor to ensure comprehensive and robust end to end service solutions are delivered to the market
- Propose (pro-)active recommendations for improvement in delivery of IT Application services (e.g. process improvements, FAQ’s, knowledge articles, work instructions)
- Manage IT vendor and their performance
- Participate on managing IT budget to be performed effectively

**Requirements**:

- Min Diploma in Information Technology / Compute Science
- At least 2 years of experience in IT Operations / Digital Workspace support

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1105286 (Ngiam Xinyi (Yan Xinyi))

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