F&b Director

3 days ago


Singapore DELITURK PTE. LTD. Full time

Summary of Responsibilities:

- Provides direction, leads and drive strategic plan initiatives in support of company purpose, mission and values
- Directs efficient and effective F&B operation activities of the outlets
- Monitor of F&B Sales and ensure they are maximizing the use of resources to penetrate new accounts and promote outlets for private events
- Ensures that quality standards are met and service distinctiveness is practiced
- Promote work environment where employees feel valued, involved and appreciated
- Ensures revenue is maximized and labour expenses are in control - Plans and conducts tests to identify and improve weakness in service activities
- Monitors volume of business and related labour requirement forecast
- Ensures service and kitchen areas meet standard for cleanliness, proper set up, sufficient supplies and equipment
- Monitors food quality, portion control and provides feedback to culinary team
- Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
- Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all customers
- Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
- Ensures staff is effective and well trained and deviation from service procedures is corrected through on the job training.
- Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
- Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting - Develop own knowledge and skills to grow as a business partner and leader
- Ensuring department operates at the highest level of productivity.

Qualification
- Bachelor


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