End User IT Support Engineer

**To support TMAP Onsite EUC operation.**: - **Manage EUC team for daily incident/request cases from end users**: - **Handle escalation from members for Desktop, Mobile Device, Printers and any office device issue**: - **Manage a Service desk team of 1st line Offshore Helpdesk team.**: - **Manage the Ticketing system (ServiceNow) and generate...

**Position Title**: Technical Support Engineer **Job Purpose**: The incumbent will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. He/she will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal...

Dear Jobseekers, Our client is urgently looking for the below positions. Primary Purpose This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply...

As an L1 Network Support Engineer, you will be maintaining and troubleshooting hardware infrastructure and systems. **Responsibilities**: - Provide Field Support by carrying out Corrective Maintenance (CM) as a result of failure of the hardware and software. - Assist to restore the system to its operational condition. - Support in monitoring and maintain...

Department: Technology | Permanent**Job Description**: - At eazy, our purpose is to love what we do, and constantly challenge the status quo. We strongly believe in a good company culture, having “happy” employees, who provide the best customer service. - Our journey began in 1975 helping friends with both their personal and business insurance needs,...

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路 Responsible for tracking...

**A. Overall Purpose Of The Job** **B. Key Responsibilities** The scope of responsibilities includes the following: - Diagnose, troubleshoot, and resolve hardware, software, and network issues effi ciently. - Log incidents and requests accurately in the service management tool, categorizing and prioritizing them based on urgency and documenting with event...

Experience: 3+ YrsMode: Full time contract position - long termRole: Desktop EngineerJob Location: CAPITAGREEN, SINGAPORE 048946Key Responsibilities Include:· Provide technical support either by phone, remote access or deskside visits as neededTech should be confidence and have abilities to handle VIP users.The site has majority of VIP users and it is...

Position Details:Company : U3 Infotech (Payroll)Role : Service Desk EngineerPosition : ContractDuration : 12+ Months (Extendable OR Renewable)Location : SingaporeJob DescriptionA. Overall Purpose of the JobAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the...

Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner. - Ensures that all stakeholders are sufficiently involved in the Problem Management process. Act as project Leader facilitating weekly problem management meetings with Sr....