Customer Service Officer

18 hours ago


Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

**Duties & Responsibilities**

Ø Ø Ensure high standards and excellence in customer service experience for all enquiries.

Ø Attend to check-in watches brought in by customers.

Ø Process document for check-in and take photographs of check-in watches.

Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.

Ø Follow-up on job execution, invoicing and right thru to collection of payment.

Ø Document, Update, track and manage movement of watches check-in/ in repair/ collected/ etc.

Ø Maintain a proper and precise spare parts inventory and pricing.

Ø Upkeep cleanliness of service reception and service area

Ø On the job training will be provided

**Job Requirement**:

- Minimum N or O level
- Good communication and administrative skills
- Previous customer service experience is plus.
- Knowledge of Micro-soft Office esp Excel & Word, is a MUST
- Knowledge of watch industry/ interest in watches is an advantage.
- Attention to details is important, especially during check-in watches.



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