CUSTOMER SERVICE OFFICER

1) FULL‐TIME LIFEGUARD Location: NSRCC Changi (10 Changi Coast Walk)The Job: Ensure the safety of all swimmers are not compromised by being vigilant about swimming activities at all times while on duty and enforce the regulations stipulated by the Singapore Sports Council. Carry out simple repair and maintenance works; equipment conditioning (prevent defects and rust). Check pH and chlorine levels are at the correct reading twice daily. Ensure PSI levels are not built up too high; perform backwash when necessary. Order sodium hypochlorite, first‐aid items and items for water test kit; ensure that first‐aid and lifesaving equipment are in good working condition. Report potential safety defects of swimming pool facilities to Executive (Sea Sports & Recreation). Prevent hazard in the pool by not allowing foreign objects in the pool brought by bathers and ensuring appropriate attire by pool users. Requirements: Minimum Secondary Two level education. Bronze Medallion Certificate and Cardio Pulmonary Resuscitation Certificate holder. At least 1 year of experience as a lifeguard. Customer‐service oriented, extrovert, good communication and interpersonal skills, highly independent, great sense of responsibility. Must be prepared to perform shift duties and work on weekends and public holidays. Additional Information: 5‐day work week (Mon to Sun). Rotating shifts: 7:00 am to 4:15 pm / 11:15 am to 8:30 pm. Monthly laundry allowance provided. Staff transport provided at Tanah Merah MRT station. 2) PART‐TIME LIFEGUARD Location: NSRCC Changi (10 Changi Coast Walk)The Job: Ensure the safety of all swimmers is not compromised by being vigilant on swimming activities at all times while on duty. Enforce Singapore Sports Council (SSC) rules and regulations and handle public inquiries & feedback. Report potential safety defects of swimming pool facilities to Executive (Sea Sports & Recreation). Prevent hazard in the pool by not allowing foreign objects in the pool brought by bathers and ensuring appropriate attire by pool users. Requirements: Must have at least passed Secondary Two level education with 2 years of working experience as a lifeguard. Must possess Bronze Medallion Certificate, Lifesaving 1‐3 and valid Cardio‐Pulmonary Resuscitation (CPR) Certificate. Additional Information: Shift hours: 8:00 am to 3:00 pm / 1:30 pm to 8:30 pm / 8:00 am to 8:30 pm. Double hourly rate for working on public holidays. Overtime pay provided where applicable. Staff transport provided at Tanah Merah MRT station. 3) FULL‐TIME MANAGER (BUSINESS DEVELOPMENT)Location: NSRCC Changi (10 Changi Coast Walk)The Job: Conduct feasibility / profitability studies of the club's commercial spaces through market research of competitors and benchmarks on rental costs, commercial trends, etc. Source and convert leads to successful tenancies; propose tenancy terms to attract the most suitable tenants and follow up on all lease documents till completion. Formulate and implement business models / strategies to maximise rental and the facilities / services within the club's commercial portfolio. Requirements: Minimum Diploma / Degree holders. Preferably with 2 or more years of relevant experience in marketing and / or business development / leasing. Strong negotiation and interpersonal skills; self‐motivator; must be resourceful and able to work independently. Additional Information: 3‐year contract (potential to be redeployed for other relevant positions after completion of contract). 5‐day work week (Mon to Fri). Working hours: 8:00 am to 5:15 pm OR 8:30 am to 5:45 pm. Monthly mobile allowance provided. Subsidies for medical and dental. Staff transport provided at Tanah Merah MRT station. 4) FULL‐TIME CUSTOMER SERVICE OFFICER (MEMBERSHIP)Location: NSRCC Changi (10 Changi Coast Walk)The Job: Handle membership enquiries via phone calls and emails on a daily basis. Input and maintain up‐to‐date membership records,