Intern, Grabads Regional Sales Operations

**Job Description**:
**Life at Grab**

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to know the Team**

GrabAds is one of the latest and most promising growth verticals in the Grab ecosystem. Our unique platform enables Advertisers, Agencies, and Merchants to engage Grab customers via innovative digital and offline advertising experiences, and reach more than 187 million customers across Southeast Asia.

You will be joining us at the most exciting stage in our growth journey, as our business rapidly scales to create more value for our users, drivers, merchants, and advertising partners, and improve the lives of many across Southeast Asia.

**Get to know the Role**

We are looking for a responsible self-starter who can take on day to day responsibilities with little supervision. As an Intern, GrabAds Regional Sales Operations, you would be assisting the team to manage daily tasks as well as optimise, automate and log our processes. Through your time with us, you will acquire invaluable skills in sales analytics, forecasting sales revenue based on market insights, a deeper understanding of the Salesforce interface, and end to end Sales Operations processes.

Your work will have a direct impact on GrabAds’ revenue growth, by helping our various sales teams across South East Asia sell better, smarter and faster. You will also get many opportunities to interact with different stakeholders in the organization and hear their amazing personal journeys.

**The Day-to-Day Activities**

1. Sales Operations
- Create and maintain Salesforce dashboards and reports for Sales Team to use
- Investigate and resolve Salesforce operational issues for Sales Team users
- Conduct Salesforce training for new users in Country
- Work with Sales Teams to ensure that all Country digital and fleet campaigns are accurately recorded and tagged in Salesforce
- Work with Regional Sales Operations Team to roll out new solutions to improve the efficiency of Sales Operations processes in Country, including Salesforce implementation projects etc
- Work with Regional Sales Operations Team to catalogue end-to-end Sales Operations processes (selling to billing to revenue recognition), and suggest improvements to streamline processes.

2. Finance Operations
- Support the Finance Operations Team to aggregate monthly transaction revenue, prepare billing data for invoicing and handle adhoc billing requests,
- Investigate and resolve billing related queries from Sales Teams and internal stakeholders
- Create new Oracle Billing profiles for new customers
- Calculate sales incentives that will be paid quarterly to sales teams

**The Must-Haves**
- Keen interest to learn about the digital advertising sales in the Grab ecosystem
- Independent self starter with a ‘can-learn, can-do’ attitude
- Any undergraduate in Marketing, Finance, Business, Humanities, Arts & Social Science, or any relevant courses (Don’t be afraid to try)
- Proficient in Microsoft Office (Word, Excel, Powerpoint) or Google (Docs, Sheets, Slides)

**Our Commitment**

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

**About Grab**

Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

**Join us today to drive Southeast Asia forward, together.